Junior IT Support

SiGMA Events refers to a series of global iGaming and emerging tech events organized by SiGMA Group. SiGMA stands for "The Worlds Online Gambling Authority" and initially focused on the iGaming industry in Malta. Over time, SiGMA has expanded its scope and established itself as a leading international event organizer in the iGaming, blockchain, and emerging technology sectors.

SiGMA events bring together industry professionals, stakeholders, experts, and enthusiasts from around the world to discuss the latest trends, innovations, challenges, and opportunities in the gaming and tech industries. These events typically feature conferences, exhibitions, networking sessions, panel discussions, keynote speeches, and various other activities aimed at facilitating knowledge sharing, business networking, and collaboration within the industry.

SiGMA events have gained recognition and popularity within the iGaming and tech communities, attracting a diverse range of participants, including operators, affiliates, regulators, suppliers, investors, and service providers. The events provide a platform for industry professionals to showcase their products, services, and expertise, as well as to foster meaningful connections and partnerships in a dynamic and engaging environment.

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Job Brief:


We are looking for a qualified Junior IT Technician that will install and maintain computer systems and
networks aiming for the highest functionality. You will also “train” users of the systems to make
appropriate and safe usage of the IT infrastructure.


A successful IT Technician must have a thorough knowledge of computer software and
hardware and a variety of internet applications, networks, and operating systems. The ideal
candidate will also have great troubleshooting abilities and attention to detail.


The goal is to build and maintain updated and efficient computer systems and networks to
optimize the role of technology on business sustainability.


Responsibilities:
• Set up workstations with computers and necessary peripheral devices (routers, printers
etc.);
• Check computer hardware (HDD, mouse , keyboards etc.) to ensure functionality;
• Install and configure appropriate software and functions according to specifications;
• Develop and maintain local networks in ways that optimize performance;
• Ensure security and privacy of networks and computer systems;
• Provide orientation and guidance to users on how to operate new software and
computer equipment;
• Organize and schedule upgrades and maintenance without deterring others from
completing their work;
• Perform troubleshooting to diagnose and resolve problems (repair or replace parts,
debugging etc.);
• Maintain records/logs of repairs and fixes and maintenance schedule;
• Identify computer or network equipment shortages and place orders;


Requirements:
• Proven experience as an IT Technician or relevant position;
• Excellent diagnostic and problem-solving skills;
• Excellent communication ability;
• Outstanding organizational and time-management skills;
• In depth understanding of diverse computer systems and networks;
• Good knowledge of internet security and data privacy principles;
• Certification as an IT Technician will be an advantage (e.g. CompTIA A+, Microsoft Certified

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