Junior Technical Writer
Job details
Job description, work day and responsibilities
Job description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At IDBS, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At IDBS, we are at the cutting edge of providing innovative software solutions and services that empower scientists and researchers to accelerate their discoveries by helping them design, execute and orchestrate processes, manage, contextualize and structure their data and gain valuable insights throughout the drug lifecycle, from R&D through manufacturing. We work with 80% of the top 20 global BioPharma companies*. Our customers engage in groundbreaking work, from pioneering biological research to developing new therapies and medicines. Join us at IDBS to continuously grow and make a real impact, working alongside passionate colleagues who care deeply about our mission and each other.
• Source: Exploring the top 20 biopharma companies Q1 2024 market cap growths | TechTarget
Learn about the Danaher Business System which makes everything possible.
The Junior Technical Writer is responsible for creating and publishing user-facing digital content to support users of IDBS software products, along with producing documentation to support product releases. This role requires good networking skills, along with the ability to build professional relationships based on trust and accountability, and the ability to explain complex information in a clear and concise manner to enable user adoption.
This role reports to the User Adoption Manager and is part of the User Assistance team within the Product Development team. The position is based in our UK Head Office in Woking and will be office-based. The possibility of remote working for the suitable candidate could be considered.
In this role, you will have the opportunity to:
• Create and maintain high-quality user-facing digital content based on information provided by subject matter experts and your own investigations. You will use Microsoft Office, Paligo and Storyline to create online web pages, PDF documents, and video micro learnings, and JIRA and Confluence to manage your day-to-day work
• Manage and co-ordinate the publishing of new and updated user-facing digital content to IDBS customers in accordance with User Assistance quality management processes and product release schedules
• Analyse how user-facing digital content is consumed and identify areas for improvement
• Maintain working relationships with Product Owners to ensure the User Assistance team is made aware of upcoming projects so they are delivered on time
The essential requirements of the job include:
• Educated to degree level or equivalent, ideally in a STEM subject
• Evidence of the ability to articulate and communicate complex information in a clear and concise manner
• Demonstrate the ability to work on multiple activities at the same time
• Proven aptitude to work independently and collaboratively
• Show fluent written and spoken English language skills
Travel, Motor Vehicle Record & Physical/Environment Requirements:
• Ability to travel when needed, for example, for customer visits or training
It would be a plus if you also possess previous experience in:
• Being proactive to seek out information and contribute to group discussions
• Creation of user assistance or training materials
• Interest in learning about new software
IDBS, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.Job description
Bring more to life.
Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?
At IDBS, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.
You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.
At IDBS, we are at the cutting edge of providing innovative software solutions and services that empower scientists and researchers to accelerate their discoveries by helping them design, execute and orchestrate processes, manage, contextualize and structure their data and gain valuable insights throughout the drug lifecycle, from R&D through manufacturing. We work with 80% of the top 20 global BioPharma companies*. Our customers engage in groundbreaking work, from pioneering biological research to developing new therapies and medicines. Join us at IDBS to continuously grow and make a real impact, working alongside passionate colleagues who care deeply about our mission and each other.
• Source: Exploring the top 20 biopharma companies Q1 2024 market cap growths | TechTarget
Learn about the Danaher Business System which makes everything possible.
The Junior Technical Writer is responsible for creating and publishing user-facing digital content to support users of IDBS software products, along with producing documentation to support product releases. This role requires good networking skills, along with the ability to build professional relationships based on trust and accountability, and the ability to explain complex information in a clear and concise manner to enable user adoption.
This role reports to the User Adoption Manager and is part of the User Assistance team within the Product Development team. The position is based in our UK Head Office in Woking and will be office-based. The possibility of remote working for the suitable candidate could be considered.
In this role, you will have the opportunity to:
• Create and maintain high-quality user-facing digital content based on information provided by subject matter experts and your own investigations. You will use Microsoft Office, Paligo and Storyline to create online web pages, PDF documents, and video micro learnings, and JIRA and Confluence to manage your day-to-day work
• Manage and co-ordinate the publishing of new and updated user-facing digital content to IDBS customers in accordance with User Assistance quality management processes and product release schedules
• Analyse how user-facing digital content is consumed and identify areas for improvement
• Maintain working relationships with Product Owners to ensure the User Assistance team is made aware of upcoming projects so they are delivered on time
The essential requirements of the job include:
• Educated to degree level or equivalent, ideally in a STEM subject
• Evidence of the ability to articulate and communicate complex information in a clear and concise manner
• Demonstrate the ability to work on multiple activities at the same time
• Proven aptitude to work independently and collaboratively
• Show fluent written and spoken English language skills
Travel, Motor Vehicle Record & Physical/Environment Requirements:
• Ability to travel when needed, for example, for customer visits or training
It would be a plus if you also possess previous experience in:
• Being proactive to seek out information and contribute to group discussions
• Creation of user assistance or training materials
• Interest in learning about new software
IDBS, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.
Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit www.danaher.com.
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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Offer ID: #1243865,
Published: 3 hours ago,
Company registered: 2 months ago
