Job Description
Cision
Manager, CX Insights
Cision • India • via Startup Jobs
Full–time
No Degree Mentioned
Apply on Startup Jobs
Apply on MNC Jobs
Apply on Jobrapido.com
Job description
• Responsible for the VoC program/report for the Brandwatch org – ensuring actionable insights, and establishing channels of comms with various stakeholders across the org.
• Responsible for maintenance and development of CX dashboards (SFDC and Gainsight) to inform priorities and improve GRR
• Manage a team member who will support you with day-to-day analytics requests from the CX org and be responsible for the quality and volume of the feedback to the VoC programme.
Qualifications & Competencies
• Minimum of 5 years of professional experience in a related field, ideally in B2B SaaS
• Experienced in stakeholder management and stakeholder communications.
• Experience with data visualisation tools to create reports and dashboards, able to articulate complex concepts in a clear and concise manner
• Effective planning and organizational skills
• Proficient in decision-making, analysis, and problem-solving, with the ability to multitask
• Experience working in a highly collaborative, dynamic, and team-oriented work environment
• High level of general technical understanding
• Understanding of best practice business processes
• Easily adopts to new technology
• Problem solving capabilities, attention to detail, data handling skills
• Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences
• Understanding of user experience
• Experience of working with large volumes of data
• Experience training and supporting users
• Knowledge of scripting languages (e.g., SQL) preferred
• Experience with Salesforce preferred
• Proficient in MS Office (primarily Excel)
• Experience in Customer Experience measurement preferred
• Experience with a VoC tool preferred
• Proven ability in driving awareness and understanding of customer experience opportunities - someone who can explain both the ‘what’ is happening and the ‘why’ it is happening.
Report this listing
Cision
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C
Chansar Insurance Brokers LLP
Key Account Manager Job (Remote)
Chansar Insurance Brokers LLP • via Internshala
₹3L–₹4L a year
Full–time
Apply on Internshala
Apply on Ladders
Apply on Talentify
Apply on Nexjob.com
Job description
About the job:
Key Responsibilities:
1. Manage and grow relationships with key clients, providing expert advice on trade credit insurance solutions.
2. Build strong relationships with key client decision-makers.
3. Provide tailored solutions based on client needs and risk profiles.
4. Identify and pursue new business opportunities.
5. Manage policy renewals, endorsements, and claims.
6. Track account performance and analyze client data.
Who can apply
Deadline:
2026-12-30 23:5+:5+
Other perks:
5 days a week
Skills required:
MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)
About Company:
Specialized credit insurance and surety bonds insurance brokers, helping corporates and MSMEs manage their credit risk.
Manager, CX Insights
Cision • India • via Startup Jobs
Full–time
No Degree Mentioned
Apply on Startup Jobs
Apply on MNC Jobs
Apply on Jobrapido.com
Job description
• Responsible for the VoC program/report for the Brandwatch org – ensuring actionable insights, and establishing channels of comms with various stakeholders across the org.
• Responsible for maintenance and development of CX dashboards (SFDC and Gainsight) to inform priorities and improve GRR
• Manage a team member who will support you with day-to-day analytics requests from the CX org and be responsible for the quality and volume of the feedback to the VoC programme.
Qualifications & Competencies
• Minimum of 5 years of professional experience in a related field, ideally in B2B SaaS
• Experienced in stakeholder management and stakeholder communications.
• Experience with data visualisation tools to create reports and dashboards, able to articulate complex concepts in a clear and concise manner
• Effective planning and organizational skills
• Proficient in decision-making, analysis, and problem-solving, with the ability to multitask
• Experience working in a highly collaborative, dynamic, and team-oriented work environment
• High level of general technical understanding
• Understanding of best practice business processes
• Easily adopts to new technology
• Problem solving capabilities, attention to detail, data handling skills
• Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors, strong customer service orientation, good writing skills, ability to communicate technical issues to non-technical audiences
• Understanding of user experience
• Experience of working with large volumes of data
• Experience training and supporting users
• Knowledge of scripting languages (e.g., SQL) preferred
• Experience with Salesforce preferred
• Proficient in MS Office (primarily Excel)
• Experience in Customer Experience measurement preferred
• Experience with a VoC tool preferred
• Proven ability in driving awareness and understanding of customer experience opportunities - someone who can explain both the ‘what’ is happening and the ‘why’ it is happening.
Report this listing
Cision
Glassdoor
3.1/5
1.7K reviews
AmbitionBox
3.7/5
51 reviews
Indeed
3.3/5
188 reviews
cision.com
More jobs at Cision
See web results for Cision
C
Chansar Insurance Brokers LLP
Key Account Manager Job (Remote)
Chansar Insurance Brokers LLP • via Internshala
₹3L–₹4L a year
Full–time
Apply on Internshala
Apply on Ladders
Apply on Talentify
Apply on Nexjob.com
Job description
About the job:
Key Responsibilities:
1. Manage and grow relationships with key clients, providing expert advice on trade credit insurance solutions.
2. Build strong relationships with key client decision-makers.
3. Provide tailored solutions based on client needs and risk profiles.
4. Identify and pursue new business opportunities.
5. Manage policy renewals, endorsements, and claims.
6. Track account performance and analyze client data.
Who can apply
Deadline:
2026-12-30 23:5+:5+
Other perks:
5 days a week
Skills required:
MS-Excel, English Proficiency (Spoken) and English Proficiency (Written)
About Company:
Specialized credit insurance and surety bonds insurance brokers, helping corporates and MSMEs manage their credit risk.
💡 Quick Summary
Seeking a career-building opportunity? The Key Account Manager |Remote position is now open for candidates interested in the Work from home Jobs sector. This role in Ajmer offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
