Job Description
Lower Parel, Mumbai, Maharashtra
Full job description
Job Position
Kiosk Manager
Experience
Minimum: 8year
Maximum: 10years
Location
Lower Parel/ Curry Road
Preference
Male
Latest Date of joining Required
0-15 days
Salary
12-18LPA
Job Description
As a Kiosk Manager, you will be responsible to capture and open positions across pan India. Overseeing the daily operations and performance of a designated kiosk or a group of kiosks. This role involves managing staff, optimizing sales, and ensuring a positive customer experience. The Kiosk Manager is also accountable for inventory management, financial reporting, and maintaining the overall appearance of the kiosk.
Responsibility
· Expand and open kiosk counters across pan India.
· Oversee the day-to-day operations of the kiosk, ensuring compliance with company policies and procedures.
· Monitor staffing levels, schedule shifts, and allocate resources efficiently.
· Set and achieve sales targets and key performance indicators (KPIs).
· Implement strategies to drive sales, upsell products, and maximize revenue.
· Ensure that customers receive excellent service and have a positive experience at the kiosk.
· Address customer inquiries, concerns, and feedback promptly.
· Recruit, train, and supervise kiosk staff.
· Conduct performance evaluations and provide feedback to team members.
· Foster a positive and motivated work environment.
· Manage inventory levels and ensure stock is replenished as needed.
· Conduct regular inventory checks to prevent shortages or overstock situations.
· Prepare and analyse financial reports, including sales reports, expenses, and profit margins.
· Implement cost-control measures to optimize financial performance.
· Maintain the visual appeal of the kiosk, ensuring that displays are attractive and products are well-presented.
· Collaborate with marketing teams for promotional displays and campaigns.
· Ensure compliance with health and safety regulations.
· Adhere to all relevant legal guidelines and industry standards.
· Manage relationships with suppliers and vendors.
· Negotiate terms and conditions to optimize procurement processes.
· Identify potential locations: Analyse demographics, foot traffic, and competition to pinpoint areas with high potential for your kiosk.
· Understand customer needs: Research customer preferences, buying behaviour, and trends relevant to your kiosk offering.
· Define your goals: Clearly outline your expansion objectives, including the number of new kiosks, target locations, and growth timeline.
· Revenue projections: Develop realistic revenue forecasts based on market research and historical performance.
· Enhance brand visibility: Develop a cohesive branding strategy to maintain consistency across all kiosks.
· Implement marketing campaigns: Use various marketing channels, both online and offline, to create awareness about your kiosk expansion.
· Stay agile: Be adaptable and open to making changes based on market dynamics, customer feedback, and emerging trends.
· Innovate: Introduce new products, services, or experiences to keep your kiosk offerings fresh and appealing.
Please share your resume at [email protected]
Job Type: Full-time
Pay: ₹1,000,000.00 - ₹1,700,000.00 per year
Schedule:
Day shift
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Kisok Manager- Lower Parel/ Curry Road position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
