Job Description
Key Responsibilities:
Regulatory Compliance & Documentation:
Ensure that all financial transactions comply with regulatory requirements such as RBI, SEBI, and other applicable laws governing NBFCs.
Maintain and update legal records and financial documentation in line with the NBFC’s internal policies and applicable laws.
Coordinate with legal teams and external legal counsel for the preparation and review of contracts, agreements, and other legal documents.
Client Interaction:
Act as the primary point of contact for customers and clients in relation to their financial services (e.g., loan applications, repayments, etc.).
Provide clear communication to clients about the terms, conditions, and obligations related to loan products and services.
Advise clients on product offerings and assist them with the completion of documentation and formalities.
Loan Processing & Collection:
Manage and monitor the loan application process, ensuring that all documentation and requirements are fulfilled promptly and accurately.
Coordinate with the collections team for the timely follow-up and resolution of overdue payments, ensuring compliance with internal procedures and guidelines.
Business Development & Relationship Management:
Identify and develop business opportunities in line with the NBFC's objectives.
Establish and maintain positive relationships with potential and existing clients, business partners, and stakeholders.
Conduct outreach and business development activities to generate new business leads.
Reporting & Analysis:
Provide regular reports to senior management regarding the status of ongoing loan applications, collections, and other business activities.
Maintain and manage records of customer interactions, loan progress, payments, and other relevant data.
Customer Support:
Address and resolve customer inquiries and complaints in a timely and efficient manner, ensuring customer satisfaction and retention.
Offer assistance in the resolution of any account discrepancies, loan issues, or product inquiries.
Internal Collaboration:
Work closely with compliance, risk management, and operations teams to ensure the company adheres to all regulatory requirements and internal policies.
Assist in ensuring smooth communication and workflow between internal departments and external partners.
Qualifications:
Education:
Bachelor’s degree in Business Administration, Finance, Law, or related field.
Additional certifications in finance, law, or related fields are a plus.
Experience:
3-5 years of experience working in the financial services industry, preferably within an NBFC, banking, or financial institution.
Proven experience in loan origination, client servicing, or legal compliance roles.
Skills:
Strong knowledge of financial products and services offered by NBFCs.
Excellent communication, negotiation, and interpersonal skills.
Detail-oriented with strong organizational and documentation skills.
Knowledge of regulatory frameworks (e.g., RBI, SEBI) and compliance requirements in the financial industry.
Proficiency in Microsoft Office Suite and financial management tools.
Key Competencies:
Client-Centric Approach: Ability to manage customer relationships and understand their needs.
Regulatory Knowledge: In-depth understanding of legal and regulatory requirements affecting NBFC operations.
Problem-Solving: Ability to handle complex situations and resolve issues effectively and efficiently.
Integrity and Accountability: Demonstrates a strong sense of ethics and responsibility in the handling of client and company information.
Communication: Ability to explain complex financial terms and legal concepts to customers in a simple, understandable manner.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 per month
Benefits:
• Leave encashment
• Paid sick time
• Paid time off
Schedule:
• Day shift
Supplemental Pay:
• Yearly bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Legal Representative position is now open for candidates interested in the Legal Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
