Job Description
Full job description
Temporary full time for 12 months with the possibility of extension
$+6,237 pa - $10+,1+4 per annum, plus employers’ contribution to superannuation and annual leave loading
Historic NSW Parliament, Sydney CBD
About us
The Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of NSW Parliament by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales.
The Parliamentary Library provides high quality, independent and client-focused information services to Members of Parliament and their staff.
About the position
The Librarian – Client Services contributes to the delivery of an outstanding customer experience for all clients of Library and Research Services. In addition to providing customer services and training, this position will contribute to the strategies, plans and initiatives to understand customer needs and provide customer insights to all Library and Research Services teams.
To be successful in this role you will:
Hold a professional library or information science qualification (i.e., a degree or post-graduate qualification).
Have demonstrated customer service and library reference skills.
Have excellent organisation and communication skills.
Have an interest in current affairs and emerging library and information technologies.
Further information to assist you with applying for this position:
Role Description
Department of Parliamentary Services website
NSW Parliament pre-employment requirements
Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.
Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.
Our commitment to flexibility: While this role is advertised as full time, we will consider requests to undertake the work on a flexible part-time or job-share basis.
To get a feeling of what it’s like to work at the Parliament of NSW, watch our video, 'The People's Parliament'. You can now explore the Parliament of NSW online in a new 360-degree virtual tour.
How to apply
To apply for this position please attach to your application:
Your up-to-date resume [maximum five pages] which clearly details your skills and experience as relevant to this position, and
Your response [maximum two pages] to the targeted questions below.
Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for this position compared to other applicants. Applications that do not include a response to the targeted questions cannot be comparatively assessed and are unlikely to progress to the next stage of assessment.
Targeted questions
The Client Services team delivers timely, accurate and authoritative responses to information requests across a range of disciplines. Outline the relevant reference and research skills, knowledge and experience you would bring to the team and this role?
Please provide a recent example to highlight your commitment to customer service.
Electronic attachments must be MS Word compatible or in pdf format.
Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 1800XXXXXX+ (Monday - Friday).
Applications must be lodged online through http://iworkfor.nsw.gov.au/
Job Reference: 0000AP81
CLOSING DATE: Friday, 13 September 2026 [11.5+pm]
You must create an Indeed account before continuing to the company website to apply
Temporary full time for 12 months with the possibility of extension
$+6,237 pa - $10+,1+4 per annum, plus employers’ contribution to superannuation and annual leave loading
Historic NSW Parliament, Sydney CBD
About us
The Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of NSW Parliament by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales.
The Parliamentary Library provides high quality, independent and client-focused information services to Members of Parliament and their staff.
About the position
The Librarian – Client Services contributes to the delivery of an outstanding customer experience for all clients of Library and Research Services. In addition to providing customer services and training, this position will contribute to the strategies, plans and initiatives to understand customer needs and provide customer insights to all Library and Research Services teams.
To be successful in this role you will:
Hold a professional library or information science qualification (i.e., a degree or post-graduate qualification).
Have demonstrated customer service and library reference skills.
Have excellent organisation and communication skills.
Have an interest in current affairs and emerging library and information technologies.
Further information to assist you with applying for this position:
Role Description
Department of Parliamentary Services website
NSW Parliament pre-employment requirements
Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.
Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander people, LGBTI+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.
Our commitment to flexibility: While this role is advertised as full time, we will consider requests to undertake the work on a flexible part-time or job-share basis.
To get a feeling of what it’s like to work at the Parliament of NSW, watch our video, 'The People's Parliament'. You can now explore the Parliament of NSW online in a new 360-degree virtual tour.
How to apply
To apply for this position please attach to your application:
Your up-to-date resume [maximum five pages] which clearly details your skills and experience as relevant to this position, and
Your response [maximum two pages] to the targeted questions below.
Your resume and response to the following targeted questions will be the initial assessment method used to determine your suitability for this position compared to other applicants. Applications that do not include a response to the targeted questions cannot be comparatively assessed and are unlikely to progress to the next stage of assessment.
Targeted questions
The Client Services team delivers timely, accurate and authoritative responses to information requests across a range of disciplines. Outline the relevant reference and research skills, knowledge and experience you would bring to the team and this role?
Please provide a recent example to highlight your commitment to customer service.
Electronic attachments must be MS Word compatible or in pdf format.
Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ helpdesk 1800XXXXXX+ (Monday - Friday).
Applications must be lodged online through http://iworkfor.nsw.gov.au/
Job Reference: 0000AP81
CLOSING DATE: Friday, 13 September 2026 [11.5+pm]
You must create an Indeed account before continuing to the company website to apply
💡 Quick Summary
Seeking a career-building opportunity? The Librarian | Client Services | Librarian Grade 2 | Parliament of NSW | Sydney position is now open for candidates interested in the Government Job Alert sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
