Job Description
Job Summary
Key Tasks & Responsibilities :
Order process management
Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.
Follow Service Level Agreements (SLAs).
Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery
Communicate with internal / external customer on delivery dates and adjustments
Key Tasks & Responsibilities :
Order process management
Punch in the customers' orders into the local ERP system and validate the order context according to internal / external customer’s requirements and Source Plant’s capability.
Follow Service Level Agreements (SLAs).
Encode order with delivery date and liaise with Source Plant’s logistic coordinator to organize delivery
Communicate with internal / external customer on delivery dates and adjustments
💡 Quick Summary
Seeking a career-building opportunity? The Local Customer Service Executive | WA|CER position is now open for candidates interested in the Customer Care sector. This role in Nadiad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care is a plus.
