Job Description
Manager CPA - Operations
• Handle day-to-day escalations and close cases
• Managing manpower as per variable demand in products and skillset of Agents
• Plan shifts to cater to the volumes
• Audit sample files and share feedback with Supervisors and Agents
• Conduct regular training and refresher for CPA Agents and Supervisors
• Organize training and refresher for Sales team and prepare FTNR MIS reports for improvement
• Perform UAT on Test cases
• Suggest system enhancements for improving TAT and reducing manpower
(Ref:www.freshersworld.com,freshersworld
• Handle day-to-day escalations and close cases
• Managing manpower as per variable demand in products and skillset of Agents
• Plan shifts to cater to the volumes
• Audit sample files and share feedback with Supervisors and Agents
• Conduct regular training and refresher for CPA Agents and Supervisors
• Organize training and refresher for Sales team and prepare FTNR MIS reports for improvement
• Perform UAT on Test cases
• Suggest system enhancements for improving TAT and reducing manpower
(Ref:www.freshersworld.com,freshersworld
💡 Quick Summary
Seeking a career-building opportunity? The Manager CPA | Operations position is now open for candidates interested in the Accountant Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
