Job Description
Job Description
One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience.
Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you?
Responsibilities
Leadership & Team Management
Lead, mentor, and develop a team of DevOps engineers.
Foster a culture of collaboration, innovation, and continuous improvement.
Manage performance reviews, career development, and training initiatives.
Strategic Planning & Execution
Define and execute the DevOps strategy aligned with organizational goals.
Drive adoption of modern DevOps practices, tools, and automation frameworks.
Establish KPIs and metrics to measure efficiency, reliability, and delivery speed.
Infrastructure & Automation
Oversee design, implementation, and maintenance of cloud and on-prem infrastructure.
Ensure Infrastructure as Code (IaC) practices are standardized and scalable.
Automate repetitive tasks to improve efficiency and reduce manual errors.
CI/CD & Release Management
Manage continuous integration and deployment pipelines for multiple applications.
Ensure smooth, reliable, and secure software releases.
Collaborate with development and QA teams to optimize build/test/deploy workflows.
Reliability & Security
Implement monitoring, alerting, and incident response processes.
Ensure compliance with security standards and best practices.
Drive initiatives to improve system uptime, resilience, and disaster recovery.
Cross-Functional Collaboration
Partner with product, engineering, and IT teams to align DevOps initiatives.
Act as a bridge between development and operations to reduce silos.
Communicate technical strategies and progress to senior leadership.
Continuous Improvement
Stay updated on emerging DevOps tools, cloud technologies, and industry trends.
Introduce best practices to enhance scalability, performance, and cost efficiency.
Champion innovation and experimentation within the team.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role
Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes)
Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash)
Experience supporting ecommerce platforms and high-traffic production environments
Excellent communication, leadership, and stakeholder management skills
Essential Requirements:
5+ years in DevOps or infrastructure engineering, with 2–3 years in leadership roles
Proven success managing large-scale eCommerce platforms and cloud-native environments
Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols
Track record of mentoring teams, leading incident response, and driving DevOps transformation
This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)
Beginning in 2028, this position will remain on the same Tuesday–Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, *** (including pregnancy), ****** orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]
#PCL
One of the best-known names in cruising, Princess is the world’s leading international premium cruise line and tour company, carrying millions of guests each year to hundreds of destinations around the globe. We give our guests the Medallion Class experience others simply cannot. The Love Boat promises something for everyone.
We are looking for an amazing Manager, Development Operations to fill this role, which is based in our Fort Lauderdale office. As the Manager of Development Operations for Ecommerce Engineering, you will lead DevOps strategy, cloud infrastructure, and site reliability initiatives to ensure scalable, high-performance platforms. You will mentor engineers, drive Infrastructure as Code (IaC) and automation, and enforce security standards across environments. By collaborating cross-functionally to streamline workflows and monitor system health, you will accelerate delivery and optimize the customer experience.
Here is a summary of what Princess is looking for in its Manager, Development Operations. Is this you?
Responsibilities
Leadership & Team Management
Lead, mentor, and develop a team of DevOps engineers.
Foster a culture of collaboration, innovation, and continuous improvement.
Manage performance reviews, career development, and training initiatives.
Strategic Planning & Execution
Define and execute the DevOps strategy aligned with organizational goals.
Drive adoption of modern DevOps practices, tools, and automation frameworks.
Establish KPIs and metrics to measure efficiency, reliability, and delivery speed.
Infrastructure & Automation
Oversee design, implementation, and maintenance of cloud and on-prem infrastructure.
Ensure Infrastructure as Code (IaC) practices are standardized and scalable.
Automate repetitive tasks to improve efficiency and reduce manual errors.
CI/CD & Release Management
Manage continuous integration and deployment pipelines for multiple applications.
Ensure smooth, reliable, and secure software releases.
Collaborate with development and QA teams to optimize build/test/deploy workflows.
Reliability & Security
Implement monitoring, alerting, and incident response processes.
Ensure compliance with security standards and best practices.
Drive initiatives to improve system uptime, resilience, and disaster recovery.
Cross-Functional Collaboration
Partner with product, engineering, and IT teams to align DevOps initiatives.
Act as a bridge between development and operations to reduce silos.
Communicate technical strategies and progress to senior leadership.
Continuous Improvement
Stay updated on emerging DevOps tools, cloud technologies, and industry trends.
Introduce best practices to enhance scalability, performance, and cost efficiency.
Champion innovation and experimentation within the team.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field (Master’s preferred)
7+ years of experience in DevOps or Site Reliability Engineering, with 3+ years in a leadership role
Proven expertise in cloud platforms (AWS, GCP, Azure) and container orchestration (Docker, Kubernetes)
Strong background in CI/CD tools (Jenkins, GitLab, GitHub Actions) and scripting (Python, Bash)
Experience supporting ecommerce platforms and high-traffic production environments
Excellent communication, leadership, and stakeholder management skills
Essential Requirements:
5+ years in DevOps or infrastructure engineering, with 2–3 years in leadership roles
Proven success managing large-scale eCommerce platforms and cloud-native environments
Hands-on experience with CI/CD pipelines, IaC, monitoring tools, and security protocols
Track record of mentoring teams, leading incident response, and driving DevOps transformation
This position is considered Hybrid and follows the Company’s schedule of three days in the office per week (Tuesday – Thursday)
Beginning in 2028, this position will remain on the same Tuesday–Thursday in-office schedule but will transition to our new headquarters in the Miami, FL area.
What You Can Expect
Cruise and Travel Privileges for You and Your Family
Health Benefits
401(k)
Employee Stock Purchase Plan
Training & Professional Development
Tuition & Professional Certification Reimbursement
Rewards & Incentives
Our Culture… Stronger Together
Our highest responsibility and top priority is compliance, environmental protection and the health, safety and well-being of our guests, the people in the communities we touch and serve, and our shipboard and shoreside employees. Please visit our site to learn more about our Culture Essentials, Corporate Vision Statement and our Core Values at: https://www.princess.com/aboutus/culture-framework/
Princess is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, *** (including pregnancy), ****** orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
Americans with Disabilities Act (ADA)
Princess will provide reasonable accommodations with the application process, upon your request, as required to comply with applicable laws. If you have a disability and require assistance in this application process, please contact [email protected]
#PCL
💡 Quick Summary
Seeking a career-building opportunity? The Manager, Development Operations- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Miami offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
