Job Description
Job Description: Manager – Operations
Job Title: Manager – Operations
Location: [Insert Location]
Reporting To: Director – Operations / Chief Operating Officer
Experience Required: Minimum 5–7 Years
Educational Qualification: Graduate/Postgraduate in Business Administration or related
field
Industry: HealthTech / Digital Healthcare / Corporate Services
Position Overview:
We are seeking a proactive and detail-oriented Manager – Operations to oversee and
streamline day-to-day back-end functions. This role is integral to ensuring smooth
execution of dispatch operations, administration, employee reimbursements, vendor
coordination, and infrastructure management across all locations. The ideal candidate will
bring proven experience in operations management and a structured approach to workflow
optimization.
Key Responsibilities:
Dispatch & Logistics Management:
- Supervise end-to-end dispatch processes, including coordination with couriers, logistics
partners, and internal stakeholders.
- Ensure accurate, timely, and cost-effective dispatch of all goods/materials.
- Maintain tracking systems and audit trails for all dispatch-related transactions.
Administrative Oversight:
- Manage all administrative activities including vendor contracts, utilities, documentation,
and internal coordination.
- Oversee procurement and inventory of office supplies, medical kits, and essential
consumables.
- Implement standardized procedures for documentation and records management.
Travel Reimbursements & Expense Management:
- Monitor, verify, and process employee travel reimbursements and operational expenses in
adherence to company policy.
- Coordinate with finance and HR to ensure timely disbursements and compliance.
- Maintain logs and generate reports for all reimbursements and expense claims.
Office & Facilities Management:
- Ensure upkeep, functionality, and hygiene of office premises and related infrastructure.
- Coordinate with facility vendors for AMC, repair & maintenance, security, and
housekeeping.
- Conduct regular facility audits and implement improvement initiatives as required.
Operational Support & Process Optimization:
- Collaborate with other departments to enable back-end support for cross-functional
projects.
- Identify and implement process improvement initiatives to enhance operational efficiency.
- Maintain MIS dashboards and present key operational metrics to senior leadership.
Key Requirements:
- 5–7 years of progressive experience in operations/administration roles, preferably in a
healthcare or service-based industry.
- Strong knowledge of logistics, reimbursements, and vendor management.
- Excellent organizational, coordination, and problem-solving abilities.
- Strong interpersonal and communication skills.
- Proficiency in MS Office, Excel, and ERP/CRM platforms.
- Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Remuneration:
Maximum 60K Per Month + ESOP + Travel Reimbursements (if happens)
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Work Location: In person
Job Title: Manager – Operations
Location: [Insert Location]
Reporting To: Director – Operations / Chief Operating Officer
Experience Required: Minimum 5–7 Years
Educational Qualification: Graduate/Postgraduate in Business Administration or related
field
Industry: HealthTech / Digital Healthcare / Corporate Services
Position Overview:
We are seeking a proactive and detail-oriented Manager – Operations to oversee and
streamline day-to-day back-end functions. This role is integral to ensuring smooth
execution of dispatch operations, administration, employee reimbursements, vendor
coordination, and infrastructure management across all locations. The ideal candidate will
bring proven experience in operations management and a structured approach to workflow
optimization.
Key Responsibilities:
Dispatch & Logistics Management:
- Supervise end-to-end dispatch processes, including coordination with couriers, logistics
partners, and internal stakeholders.
- Ensure accurate, timely, and cost-effective dispatch of all goods/materials.
- Maintain tracking systems and audit trails for all dispatch-related transactions.
Administrative Oversight:
- Manage all administrative activities including vendor contracts, utilities, documentation,
and internal coordination.
- Oversee procurement and inventory of office supplies, medical kits, and essential
consumables.
- Implement standardized procedures for documentation and records management.
Travel Reimbursements & Expense Management:
- Monitor, verify, and process employee travel reimbursements and operational expenses in
adherence to company policy.
- Coordinate with finance and HR to ensure timely disbursements and compliance.
- Maintain logs and generate reports for all reimbursements and expense claims.
Office & Facilities Management:
- Ensure upkeep, functionality, and hygiene of office premises and related infrastructure.
- Coordinate with facility vendors for AMC, repair & maintenance, security, and
housekeeping.
- Conduct regular facility audits and implement improvement initiatives as required.
Operational Support & Process Optimization:
- Collaborate with other departments to enable back-end support for cross-functional
projects.
- Identify and implement process improvement initiatives to enhance operational efficiency.
- Maintain MIS dashboards and present key operational metrics to senior leadership.
Key Requirements:
- 5–7 years of progressive experience in operations/administration roles, preferably in a
healthcare or service-based industry.
- Strong knowledge of logistics, reimbursements, and vendor management.
- Excellent organizational, coordination, and problem-solving abilities.
- Strong interpersonal and communication skills.
- Proficiency in MS Office, Excel, and ERP/CRM platforms.
- Ability to manage multiple priorities in a fast-paced environment with attention to detail.
Remuneration:
Maximum 60K Per Month + ESOP + Travel Reimbursements (if happens)
Job Types: Full-time, Permanent
Pay: ₹40,000.00 - ₹60,000.00 per month
Benefits:
• Cell phone reimbursement
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Operations (healthcare, pharma, digital health platforms) position is now open for candidates interested in the Operations Executive Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
