Manager, Process & Business Data

Reporting to the VP of Operations, the Manager, Process & Business Data is responsible for managing process, data, and system improvement initiatives across the organization. The role involves providing oversight and guidance on the process framework and applying leading practices to enhance operational efficiency. Additionally, the Manager, Process & Business Data is also responsible for ensuring the integrity and accuracy of the organization’s data assets. This includes establishing and maintaining data governance practices and leading master data management initiatives to support business objectives. By fostering a strong culture of data-driven decision-making, the manager will play a pivotal role in enabling the organization to leverage data insights for strategic advantage. A significant aspect of this position is the ability to collaborate cross-functionally to ensure that systems are developed, maintained, and sustained to provide competitive advantages through technology.

Develop a transformation roadmap for the business as it relates to business data & governance
Develop a comprehensive business digital transformation roadmap for the business
Develop and implement analytics strategy and manage data governance and compliance
Building out data platforms
Link business, operations and technology
Build data products for easier consumption and scaling
Act as an ambassador for digital and AI transformation initiatives
Strengthen KPI achievement through data driven analysis
Collaborate cross-functionally to standardize the business
Collaborate across functions to standardize, develop and implement business process improvement initiatives
Provides expertise to process and data engineers to drive strategic led initiatives & solutions
Lead, prioritize, and execute on the development of reporting and analytics solutions in support of business objectives and strategies.
Collaborate with users and executive leader to understand features and business requirements and propose solutions.
Advocate for the adoption of best practices and standards in technology. Tasked with identifying system and technology gaps and suggesting improvements.


College and/or University degree – Engineering field considered an asset / Management Degree / Relevant Experience
8+ years general management experience, including some analytics and technology related experience
Supervisory experience and Management/Departmental experience
Systems analysis and design
Solution development with Design Thinking and Agile methodologies
Implementation and integration of IT solutions


At Irving Personal Care , we know the key to success is our people.

We are the only manufacturer of baby diapers and training pants in Canada. We produce baby diapers under our Royale® brand as well as private label diapers, training pants, and swim pants for North American retailers.

We pride ourselves in our commitment to providing the best quality products and exceptional service to our consumers and customers.

Our parent company - J.D. Irving, Limited, is a responsible steward of the forests. Each year, its forest operations harvest less than 2 percent of the forest it manages, ensuring that the company grows more wood than it harvests. J.D. Irving has planted more than 1 billion trees since 1+57, and the J.D. Irving Forest Supply Chain has been declared carbon neutral.