Job Description
DESCRIPTION
Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.
Key job responsibilities
Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.
Key job responsibilities
Lead and develop field teams of 11 people per AR site or 7 people per SSD site, working on a two-weeks-on/two-weeks-off site rotation schedule
Establish a relentless high bar team with regards of safety and quality of installations
Drive end-to-end accountability for successful installation, integration, and commissioning of complex technical projects
Establish standardized work processes, training programs, and operational excellence initiatives to ensure consistent, high-quality deliverables
Collaborate with Central and Quality teams to define and achieve safety, timeline, cost, and quality metrics
Develop site leaders who maintain complete ownership of installations through dedicated teams, standardized work, and comprehensive training
Partner cross-functionally with engineering, supply chain, and operations teams to ensure seamless project execution
Note: Candidate can sit out of any Amazon location in US.
BASIC QUALIFICATIONS
Knowledge of Microsoft Office products and applications at an advanced level
Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field
10+ years of experience in operations management, with at least 5 years leading large-scale technical installations or commissioning projects
7+ years of people management experience, including managing managers
Demonstrated experience scaling teams and operations in high-growth environments
Track record of delivering complex technical projects on time, within budget, and to quality specifications
Experience implementing standardized work processes and operational excellence initiatives
PREFERRED QUALIFICATIONS
Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
Experience with robotics, automation systems, or distribution center technologies
Background in managing teams in a rotational schedule environment
Knowledge of Amazon's operational models (NACF, ATS, GDS)
Experience leading teams in high-travel roles with proven retention strategies
Six Sigma certification or equivalent process improvement methodology
Strong data analysis skills with the ability to translate metrics into actionable insights
Experience in startup or new site launch environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.
Key job responsibilities
Amazon is seeking an experienced Senior Field Operations Leader to drive the successful launch of our 2026 Automated Robotics (AR) or Sub Same day (SSD) facilities. This role will lead field teams responsible for installation, integration, and commissioning of mission-critical projects. The ideal candidate will build and develop high-performing teams while ensuring all projects meet Amazon's rigorous safety, timeline, cost, and quality standards.
Key job responsibilities
Lead and develop field teams of 11 people per AR site or 7 people per SSD site, working on a two-weeks-on/two-weeks-off site rotation schedule
Establish a relentless high bar team with regards of safety and quality of installations
Drive end-to-end accountability for successful installation, integration, and commissioning of complex technical projects
Establish standardized work processes, training programs, and operational excellence initiatives to ensure consistent, high-quality deliverables
Collaborate with Central and Quality teams to define and achieve safety, timeline, cost, and quality metrics
Develop site leaders who maintain complete ownership of installations through dedicated teams, standardized work, and comprehensive training
Partner cross-functionally with engineering, supply chain, and operations teams to ensure seamless project execution
Note: Candidate can sit out of any Amazon location in US.
BASIC QUALIFICATIONS
Knowledge of Microsoft Office products and applications at an advanced level
Bachelor's degree in Engineering (any domain), Operations, Business Administration, or a related field
10+ years of experience in operations management, with at least 5 years leading large-scale technical installations or commissioning projects
7+ years of people management experience, including managing managers
Demonstrated experience scaling teams and operations in high-growth environments
Track record of delivering complex technical projects on time, within budget, and to quality specifications
Experience implementing standardized work processes and operational excellence initiatives
PREFERRED QUALIFICATIONS
Master's degree in Engineering (any domain), Operations, Business Administration, or a related field
Experience with robotics, automation systems, or distribution center technologies
Background in managing teams in a rotational schedule environment
Knowledge of Amazon's operational models (NACF, ATS, GDS)
Experience leading teams in high-travel roles with proven retention strategies
Six Sigma certification or equivalent process improvement methodology
Strong data analysis skills with the ability to translate metrics into actionable insights
Experience in startup or new site launch environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Site Deployment, 1MHS - Field Fixed- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Phoenix offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
