Job Description
About Us
DCC Industry Group is a purpose-driven organisation committed to enriching lives and strengthening communities through high-quality, ethical, and compassionate service delivery. Our work spans four core divisions: Youth & Communities, Disability, Allied Health, and Workforce Services, allowing us to provide holistic, wrap-around support to individuals and families with diverse and complex needs.
Our practice is grounded in cultural integrity, trauma-responsive and therapeutic approaches, and strong clinical governance. We are committed to creating services that are safe, ethical, evidence-informed, and responsive to the voices and lived experiences of children, young people, families, and communities. We believe that meaningful outcomes are achieved when services are delivered with respect, accountability, and genuine partnership.
At DCC Group, practice excellence is not static. We continuously reflect, refine, research, and strengthen our approaches to ensure our services evolve alongside best practice and community need. This commitment to continuous improvement underpins our goal of achieving better outcomes and creating lasting, positive change.
Through collaboration, integrity, and a strong focus on wellbeing, DCC Industry Group remains committed to supporting individuals to thrive and communities to grow stronger, today and into the future.
About the Role
We are seeking a strategic, values-driven Manager of Therapeutic, Cultural, and Clinical Practice to lead the development, implementation, and continuous evolution of high-quality, culturally safe, and clinically robust practice across DCC Group.
This is a senior leadership role with organisational influence. Reporting to the Executive Manager, Operations, the Manager of Therapeutic, Cultural, and Clinical Practice will provide strategic leadership in clinical governance, cultural capability, and practice excellence, ensuring that services are delivered safely, ethically, and in line with legislative, regulatory, and accreditation requirements.
The role holds responsibility for building the capability of leaders and practitioners, strengthening organisational culture, and embedding reflective, therapeutic, and evidence-based practice frameworks across all service divisions.
The Manager of Therapeutic, Cultural, and Clinical Practice will provide line management to a multidisciplinary team including Cultural Practice Advisors, Senior Practitioner(s), and Learning and Development, and will work closely with Executive and Operational Leaders to drive consistent, high-quality practice across Youth and Communities, Foster and Kinship Care, Disability, and Allied Health services.
This role requires the ability to operate both strategically and operationally, with a strong focus on continuous improvement, research-informed practice, and innovation to support better outcomes for children, families, and communities.
Key Responsibilities
Strategic Leadership & Clinical Governance
Lead the design, implementation, and continuous refinement of clinical governance and quality practice frameworks across DCC Group.
Provide expert advice to Executive and Senior Leaders on risk, compliance, practice quality, and sector reforms.
Establish clear organisational expectations for ethical, accountable, and culturally responsive practice.
Drive continuous improvement through practice review, audit, evaluation, and research-informed innovation.
Capability Building & Workforce Development
Build the practice capability of leaders, supervisors, and frontline teams through coaching, mentoring, reflective supervision, and targeted professional development.
Strengthen organisational cultural capability, embedding culturally safe, respectful, and responsive practices across all programs.
Lead performance development, succession planning, and workforce sustainability initiatives within the Quality Practice team.
Quality Assurance & Safeguarding
Oversee systems for monitoring casework quality, clinical decision-making, ethical practice, and safeguarding standards.
Identify practice gaps, risks, and systemic issues, implementing timely and effective corrective actions.
Ensure child safeguarding, incident management, and risk mitigation frameworks are embedded, understood, and consistently applied.
Culture, Practice Excellence & Innovation
Champion a strong organisational culture of learning, accountability, reflection, and practice excellence.
Promote therapeutic, strengths-based, and trauma-responsive approaches across all services.
Support practice innovation and continuous refinement through research, evaluation, and sector engagement.
Collaboration, Influence & Systems Leadership
Foster strong partnerships across internal teams, external stakeholders, and sector networks.
Represent DCC Group in key forums, audits, and collaborative initiatives.
Support organisational change, growth, and service development aligned with DCC Group’s strategic priorities.
Reporting & Governance
Provide high-quality reports to Executive and governance bodies on compliance, risk, quality, and organisational performance.
Facilitate integrated planning, quality reviews, and agency-wide initiatives to strengthen consistency and cohesion across divisions.
About You
You are a strategic, reflective, and values-aligned leader with deep expertise in clinical practice, governance, and workforce capability development. You bring a strong understanding of child-centred, family-inclusive, disability-affirming, and culturally responsive practice, and you are committed to continuous learning and improvement.
You demonstrate:
Proven experience leading practice excellence and clinical governance within Child Protection, Out of Home Care, Disability, or Allied Health settings
A strong commitment to cultural safety, social justice, and strengths-based practice, particularly with First Nations and diverse communities
The ability to build trust, influence senior stakeholders, and support leaders through complex decision-making
Highly developed skills in reflective supervision, mentoring, and capability building
Confidence in navigating complex legislation, policy frameworks, and accreditation standards.
Strong analytical, reporting, and organisational skills, with the ability to manage competing priorities.
A collaborative leadership style that balances accountability with compassion and innovation.
You are self-aware, ethical, decisive, and adaptable, able to work autonomously while contributing meaningfully to collective leadership.
Qualifications & Requirements
Minimum Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
Minimum 5 years’ experience in a senior management or leadership role within Child Protection and/or Disability sectors.
Demonstrated ability to influence, negotiate, and build effective relationships across diverse stakeholder groups.
Commitment to diversity, equity, and inclusion, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, people with disability, and culturally and linguistically diverse communities.
Current Driver’s Licence.
Valid Working with Children Check / Blue Card.
Satisfactory National Police Check.
LCS 2/7 Outcome.
If this sounds like an opportunity for you, or should you have further questions or require more information, please contact recruitment@dccgroup.org.au
We are proud to be an Indigenous-led organisation, and we value diversity. We are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).
We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the well-being of children and young people.
Job Type: Full-time
Pay: $130,000.00 per year
Work Location: In person
DCC Industry Group is a purpose-driven organisation committed to enriching lives and strengthening communities through high-quality, ethical, and compassionate service delivery. Our work spans four core divisions: Youth & Communities, Disability, Allied Health, and Workforce Services, allowing us to provide holistic, wrap-around support to individuals and families with diverse and complex needs.
Our practice is grounded in cultural integrity, trauma-responsive and therapeutic approaches, and strong clinical governance. We are committed to creating services that are safe, ethical, evidence-informed, and responsive to the voices and lived experiences of children, young people, families, and communities. We believe that meaningful outcomes are achieved when services are delivered with respect, accountability, and genuine partnership.
At DCC Group, practice excellence is not static. We continuously reflect, refine, research, and strengthen our approaches to ensure our services evolve alongside best practice and community need. This commitment to continuous improvement underpins our goal of achieving better outcomes and creating lasting, positive change.
Through collaboration, integrity, and a strong focus on wellbeing, DCC Industry Group remains committed to supporting individuals to thrive and communities to grow stronger, today and into the future.
About the Role
We are seeking a strategic, values-driven Manager of Therapeutic, Cultural, and Clinical Practice to lead the development, implementation, and continuous evolution of high-quality, culturally safe, and clinically robust practice across DCC Group.
This is a senior leadership role with organisational influence. Reporting to the Executive Manager, Operations, the Manager of Therapeutic, Cultural, and Clinical Practice will provide strategic leadership in clinical governance, cultural capability, and practice excellence, ensuring that services are delivered safely, ethically, and in line with legislative, regulatory, and accreditation requirements.
The role holds responsibility for building the capability of leaders and practitioners, strengthening organisational culture, and embedding reflective, therapeutic, and evidence-based practice frameworks across all service divisions.
The Manager of Therapeutic, Cultural, and Clinical Practice will provide line management to a multidisciplinary team including Cultural Practice Advisors, Senior Practitioner(s), and Learning and Development, and will work closely with Executive and Operational Leaders to drive consistent, high-quality practice across Youth and Communities, Foster and Kinship Care, Disability, and Allied Health services.
This role requires the ability to operate both strategically and operationally, with a strong focus on continuous improvement, research-informed practice, and innovation to support better outcomes for children, families, and communities.
Key Responsibilities
Strategic Leadership & Clinical Governance
Lead the design, implementation, and continuous refinement of clinical governance and quality practice frameworks across DCC Group.
Provide expert advice to Executive and Senior Leaders on risk, compliance, practice quality, and sector reforms.
Establish clear organisational expectations for ethical, accountable, and culturally responsive practice.
Drive continuous improvement through practice review, audit, evaluation, and research-informed innovation.
Capability Building & Workforce Development
Build the practice capability of leaders, supervisors, and frontline teams through coaching, mentoring, reflective supervision, and targeted professional development.
Strengthen organisational cultural capability, embedding culturally safe, respectful, and responsive practices across all programs.
Lead performance development, succession planning, and workforce sustainability initiatives within the Quality Practice team.
Quality Assurance & Safeguarding
Oversee systems for monitoring casework quality, clinical decision-making, ethical practice, and safeguarding standards.
Identify practice gaps, risks, and systemic issues, implementing timely and effective corrective actions.
Ensure child safeguarding, incident management, and risk mitigation frameworks are embedded, understood, and consistently applied.
Culture, Practice Excellence & Innovation
Champion a strong organisational culture of learning, accountability, reflection, and practice excellence.
Promote therapeutic, strengths-based, and trauma-responsive approaches across all services.
Support practice innovation and continuous refinement through research, evaluation, and sector engagement.
Collaboration, Influence & Systems Leadership
Foster strong partnerships across internal teams, external stakeholders, and sector networks.
Represent DCC Group in key forums, audits, and collaborative initiatives.
Support organisational change, growth, and service development aligned with DCC Group’s strategic priorities.
Reporting & Governance
Provide high-quality reports to Executive and governance bodies on compliance, risk, quality, and organisational performance.
Facilitate integrated planning, quality reviews, and agency-wide initiatives to strengthen consistency and cohesion across divisions.
About You
You are a strategic, reflective, and values-aligned leader with deep expertise in clinical practice, governance, and workforce capability development. You bring a strong understanding of child-centred, family-inclusive, disability-affirming, and culturally responsive practice, and you are committed to continuous learning and improvement.
You demonstrate:
Proven experience leading practice excellence and clinical governance within Child Protection, Out of Home Care, Disability, or Allied Health settings
A strong commitment to cultural safety, social justice, and strengths-based practice, particularly with First Nations and diverse communities
The ability to build trust, influence senior stakeholders, and support leaders through complex decision-making
Highly developed skills in reflective supervision, mentoring, and capability building
Confidence in navigating complex legislation, policy frameworks, and accreditation standards.
Strong analytical, reporting, and organisational skills, with the ability to manage competing priorities.
A collaborative leadership style that balances accountability with compassion and innovation.
You are self-aware, ethical, decisive, and adaptable, able to work autonomously while contributing meaningfully to collective leadership.
Qualifications & Requirements
Minimum Bachelor’s degree in Social Work, Psychology, Human Services, or a related field.
Minimum 5 years’ experience in a senior management or leadership role within Child Protection and/or Disability sectors.
Demonstrated ability to influence, negotiate, and build effective relationships across diverse stakeholder groups.
Commitment to diversity, equity, and inclusion, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, people with disability, and culturally and linguistically diverse communities.
Current Driver’s Licence.
Valid Working with Children Check / Blue Card.
Satisfactory National Police Check.
LCS 2/7 Outcome.
If this sounds like an opportunity for you, or should you have further questions or require more information, please contact recruitment@dccgroup.org.au
We are proud to be an Indigenous-led organisation, and we value diversity. We are committed to providing a safe, inclusive, and culturally respectful workplace for all. We have zero tolerance for discrimination and uphold the highest standards of child safeguarding in line with the Child Safe Organisations Act 2024 (Qld).
We welcome candidates from all cultural backgrounds, abilities, genders, and identities who share our commitment to child safety, cultural safety, and the well-being of children and young people.
Job Type: Full-time
Pay: $130,000.00 per year
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Manager - Therapeutic, Cultural and Clinical Practice position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Ipswich offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
