Job Description
COMPANY NAME- XCEEDANCE
TITLE-MANAGER INSURANCE OPERATIONS
EXPERIENCE-6 TO 13 YEARS
LOCATION- GURUGRAM/NOIDA
CTC-13-15 LPA
Responsibilities
· Managing the couple of process/client and planning, scheduling, execution and measuring the process health
· Quest for process improvement
· Ensure that process signoff is available as required
· Plan and execute regular meetings with the client(s)
· Initiate the discussion with client about process growth and future strategy
· Be involved in the Overall Sales Value chain
· Reduce hiring cost
· Reduce bench %
· Maintain high profitability of the process
· Maintain Cross Training index for the processes
· Selection and up skilling of Analyst/Process experts/ AM /Manager to enable them to perform their roles effectively
· Ensure Documentation completeness and adherence to quality norms like ISO, COPC etc.
· Maintain the learning history for process aligned with
· Gain knowledge of the end-to-end process of the Client
· Present the monthly dashboards, error trend presentations and Performance Management reports.
· Ensure that the team meet / exceeds service and quality level as assigned by the Clients
· Coordinating with the client on process related issue and updates
· Optimum utilization of resources to meet productivity
· Interview candidate to ensure quality of hire
· Conducting team reviews, submitting progress reports of the team to the manager, and conducting appraisal
· Identify key people, mentor leaders
· Manage day to day operations of the team, including attendance, attrition, and outages, to minimize customer impact
· Preference – Insurance UK Market experience/ Lloyds of London
. Expertise in operations
. expertise in PROPERTY AND CASUALTY
Qualifications/Qualities
· Graduates or post-graduates
· Decision making & problem solving, Managing seamless operations
· Process Improvement & build team competency
· Demonstrates behaviors consistent with the organization’s values
· Analyzes and synthesizes information/makes decisions based on policies
· Responsible and dedicated to meet the clients’ expectations
TITLE-MANAGER INSURANCE OPERATIONS
EXPERIENCE-6 TO 13 YEARS
LOCATION- GURUGRAM/NOIDA
CTC-13-15 LPA
Responsibilities
· Managing the couple of process/client and planning, scheduling, execution and measuring the process health
· Quest for process improvement
· Ensure that process signoff is available as required
· Plan and execute regular meetings with the client(s)
· Initiate the discussion with client about process growth and future strategy
· Be involved in the Overall Sales Value chain
· Reduce hiring cost
· Reduce bench %
· Maintain high profitability of the process
· Maintain Cross Training index for the processes
· Selection and up skilling of Analyst/Process experts/ AM /Manager to enable them to perform their roles effectively
· Ensure Documentation completeness and adherence to quality norms like ISO, COPC etc.
· Maintain the learning history for process aligned with
· Gain knowledge of the end-to-end process of the Client
· Present the monthly dashboards, error trend presentations and Performance Management reports.
· Ensure that the team meet / exceeds service and quality level as assigned by the Clients
· Coordinating with the client on process related issue and updates
· Optimum utilization of resources to meet productivity
· Interview candidate to ensure quality of hire
· Conducting team reviews, submitting progress reports of the team to the manager, and conducting appraisal
· Identify key people, mentor leaders
· Manage day to day operations of the team, including attendance, attrition, and outages, to minimize customer impact
· Preference – Insurance UK Market experience/ Lloyds of London
. Expertise in operations
. expertise in PROPERTY AND CASUALTY
Qualifications/Qualities
· Graduates or post-graduates
· Decision making & problem solving, Managing seamless operations
· Process Improvement & build team competency
· Demonstrates behaviors consistent with the organization’s values
· Analyzes and synthesizes information/makes decisions based on policies
· Responsible and dedicated to meet the clients’ expectations
💡 Quick Summary
Seeking a career-building opportunity? The manager|insurance operations position is now open for candidates interested in the Operations Executive Jobs sector. This role in Gurugram offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
