Medical Receptionist

Job details
Pay
$25 - $34 an hour
Job type
Part-time
Full-time
Shift and schedule
8 hour shift
Monday to Friday
Shift work
 
Location
Sydney NSW 2000
 
Benefits
Pulled from the full job description
Professional development assistance
 
Full job description
Join the Key Health Team – Medical Receptionist (Full-Time / Part-Time / Casual)

About Key Health
At Key Health, we are dedicated to creating a supportive, professional, and welcoming environment for both our team and our patients. We take pride in delivering comprehensive, person-centred care and building lasting relationships with our patients—focusing on what they need, value, and desire for their health and wellbeing.

With four established clinics in Sydney CBD, Bondi Junction, St Leonards, and Pagewood/Eastgardens—and more locations planned in the near future—Key Health is rapidly growing. We are excited to invite enthusiastic individuals to grow with us.

The Opportunity
We are currently seeking Full-Time, Part-Time, and Casual Medical Receptionists to join our dynamic team.

We are looking for candidates who are flexible, committed, and willing to work across multiple clinic locations. A strong team player with a passion for customer service will thrive in this role.

Key Responsibilities

Provide exceptional front desk service including greeting patients, managing appointments, and handling phone and email enquiries
Perform administrative tasks such as scanning, filing, patient recalls and reminders
Screen and triage patients as appropriate
Support doctors with daily administrative needs including sending information, result follow-ups, and liaising with other healthcare providers
Maintain practice cleanliness and organisation
Process patient payments via TYRO and HICAPS, batch Medicare claims, and complete daily banking reconciliation
Ensure infection control and cold chain protocols are followed in line with company procedures
Open and/or close the clinic as required (shifts range between 7:30am – 5:30pm)
About You
We are looking for someone who brings energy, professionalism, and attention to detail to the role. Ideally, you will have:

Excellent written and verbal communication skills
A strong commitment to customer service
The ability to work collaboratively in a team environment
Strong organisational and multitasking abilities
Previous experience in administration or customer service (medical reception experience is an advantage but not essential – training will be provided)
Proficiency in English (written and spoken)
Solid computer literacy and ability to quickly learn new software systems
Why Work With Us?
At Key Health, we value our team and are committed to providing a flexible and rewarding work environment. You will be part of a supportive culture that values growth, learning, and collaboration.

Job Types: Full-time, Part-time

Pay: $25.00 – $34.00 per hour

Benefits:

Professional development assistance
Schedule:

8 hour shift
Monday to Friday
Application Question(s):

Do you have experience with Best Practice software
Experience:

Medical receptionist: 1 year (Preferred)
Work Authorisation:

Australia (Preferred)
Work Location: In person

 
 

Australia
New South Wales
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