Job Description
Membership Services Coordinator
( South West Nova Scotia) serves as the primary point of contact between Fish Safe NS and its members in the region, focusing on member and family communication, support, and engagement. The role is crucial for fostering strong relationships and ensuring members and their families feel valued and engaged with the organization's mission and services. Fish Safe NS has a regional office in Tusket with the main office in Halifax.
Key Responsibilities
The specific duties of a regional membership liaison:
Member Communication: Serving as the main "bridge" to provide information about the organization's benefits, services, and initiatives to regional members, and relaying member feedback, concerns, and requests back to the central office.
Support and Education Educating, supporting, and empowering members and families to maximize their use of the organization's products and services, often involving workshops, webinars, or in-person meetings.
Relationship Management: Building and maintaining strong, positive relationships with individual members and regional associations to ensure organizational activities align with local needs.
Administration and Reporting: Handling administrative tasks like helping process membership rebate applications, as well as tracking membership engagement statistics and preparing reports for management.
Event Coordination: booking and facilitation of regional events, workshops, and training sessions with staff and government agencies.
Essential Skills
Exceptional Communication: Strong verbal and written communication skills are essential for effective diplomacy and interaction with diverse groups of people.
Strategic Thinking: The ability to propose and develop regional strategies for growth and expansion aligned with the organization's overall goals.
Interpersonal Skills: Empathy, cultural sensitivity, and a proactive approach to problem-solving are vital for enhancing the member experience and promoting long-term engagement.
Organizational Abilities: Strong time management and organizational skills to handle multiple tasks and meet deadlines effectively.
Key Responsibilities
Oversee daily operations and deliver top-tier member support
Serve as the primary point of contact for member inquiries and outreach
Help develop our regional family engagement project
Support communications, events, and engagement initiatives
We’re Looking for Someone Who:
Brings exceptional organizational, communication, and interpersonal skills
Has extensive lived experience in the Nova Scotia commercial fishing industry
Can juggle shifting priorities with professionalism—and a sense of humour
Has a strong service mindset and business acumen
Works independently, takes initiative, and collaborates effectively
Assist with data migration and process modernization to improve efficiency and member experience.
Experience in nonprofit association operations (an asset)
Has a reliable vehicle and clean driving record
Qualifications
Post-secondary education or equivalent experience in customer service, communications, nonprofit management, or a related field
Experience creating focus groups and facilitating committees
Familiarity with Fish Safe’s mission and a connection to the fishing community is a definite advantage
Occasional evening and weekend work required to attend events and meetings
Legally entitled to work in Canada
APPLICATION PROCESS:
Expressions of interest, including a resume, will be accepted until May 15th, 2026. Please send your application confidentially to [email protected] with the words “Application: Membership Services Coordinator” in the Subject line.
Information provided by or about candidates for these positions will be used only for candidate selection. We thank each applicant for taking the time and effort to respond; however, only candidates to be interviewed will be contacted.
POSITION DESCRIPTION
Title: Membership Services Coordinator
Reports to: Executive Director Direct Reports: 0
Location: Hybrid/Remote with travel around South West Nova Scotia
Duration:12-month contract, with potential for full-time, permanent employment.
Additional Duties: Perform other duties and participate in special projects as assigned.
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
Casual dress
Company events
Extended health care
Flexible schedule
Work from home
Work Location: Hybrid remote in Tusket, NS
( South West Nova Scotia) serves as the primary point of contact between Fish Safe NS and its members in the region, focusing on member and family communication, support, and engagement. The role is crucial for fostering strong relationships and ensuring members and their families feel valued and engaged with the organization's mission and services. Fish Safe NS has a regional office in Tusket with the main office in Halifax.
Key Responsibilities
The specific duties of a regional membership liaison:
Member Communication: Serving as the main "bridge" to provide information about the organization's benefits, services, and initiatives to regional members, and relaying member feedback, concerns, and requests back to the central office.
Support and Education Educating, supporting, and empowering members and families to maximize their use of the organization's products and services, often involving workshops, webinars, or in-person meetings.
Relationship Management: Building and maintaining strong, positive relationships with individual members and regional associations to ensure organizational activities align with local needs.
Administration and Reporting: Handling administrative tasks like helping process membership rebate applications, as well as tracking membership engagement statistics and preparing reports for management.
Event Coordination: booking and facilitation of regional events, workshops, and training sessions with staff and government agencies.
Essential Skills
Exceptional Communication: Strong verbal and written communication skills are essential for effective diplomacy and interaction with diverse groups of people.
Strategic Thinking: The ability to propose and develop regional strategies for growth and expansion aligned with the organization's overall goals.
Interpersonal Skills: Empathy, cultural sensitivity, and a proactive approach to problem-solving are vital for enhancing the member experience and promoting long-term engagement.
Organizational Abilities: Strong time management and organizational skills to handle multiple tasks and meet deadlines effectively.
Key Responsibilities
Oversee daily operations and deliver top-tier member support
Serve as the primary point of contact for member inquiries and outreach
Help develop our regional family engagement project
Support communications, events, and engagement initiatives
We’re Looking for Someone Who:
Brings exceptional organizational, communication, and interpersonal skills
Has extensive lived experience in the Nova Scotia commercial fishing industry
Can juggle shifting priorities with professionalism—and a sense of humour
Has a strong service mindset and business acumen
Works independently, takes initiative, and collaborates effectively
Assist with data migration and process modernization to improve efficiency and member experience.
Experience in nonprofit association operations (an asset)
Has a reliable vehicle and clean driving record
Qualifications
Post-secondary education or equivalent experience in customer service, communications, nonprofit management, or a related field
Experience creating focus groups and facilitating committees
Familiarity with Fish Safe’s mission and a connection to the fishing community is a definite advantage
Occasional evening and weekend work required to attend events and meetings
Legally entitled to work in Canada
APPLICATION PROCESS:
Expressions of interest, including a resume, will be accepted until May 15th, 2026. Please send your application confidentially to [email protected] with the words “Application: Membership Services Coordinator” in the Subject line.
Information provided by or about candidates for these positions will be used only for candidate selection. We thank each applicant for taking the time and effort to respond; however, only candidates to be interviewed will be contacted.
POSITION DESCRIPTION
Title: Membership Services Coordinator
Reports to: Executive Director Direct Reports: 0
Location: Hybrid/Remote with travel around South West Nova Scotia
Duration:12-month contract, with potential for full-time, permanent employment.
Additional Duties: Perform other duties and participate in special projects as assigned.
Job Type: Full-time
Pay: $45,000.00 per year
Benefits:
Casual dress
Company events
Extended health care
Flexible schedule
Work from home
Work Location: Hybrid remote in Tusket, NS
💡 Quick Summary
Seeking a career-building opportunity? The Member Services Representative position is now open for candidates interested in the Operations Executive Jobs sector. This role in Tusket offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
