Job Description
Position overview
Permanent, Full-Time opportunity
True hybrid working – work from home and our Mitcham office
$98,045.30 - $104,372.88 per annum plus 12% superannuation
About us
We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.
We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.
The role
Reporting to the Meter Operations Lead, this role will work closely with the Digital Metering program and our Partners, to deliver Yarra Valley Water’s customer meter replacement program efficiently and effectively. You’ll be responsible for coordinating the delivery of meter-related works by our Partners, ensuring works are completed on time, on budget and to the expected standard. We're a purpose-driven team: digital metering is a key enabler for conserving our precious water resources and helping customers to manage their water use.
Your key responsibilities
Supporting the delivery of meter replacement programs through core activities including issuing of works, approving plans/specifications/designs, resolving project issues, providing support to contract partners, assessing completed works, and processing payments.
Collaborating closely with the Works Manager to support the successful delivery of the programs’ contracts, including KPI management, regulatory compliance, work performance monitoring, risk and budget/cost management.
Contributing to the resolution of customer issues and supporting the improvement of performance and processes in relation to customer meter replacements.
Developing and maintaining collaborative relationships with internal and external stakeholders to ensure the effective delivery of programs of work.
Participating in regular site visits, contract meetings, contract partners’ events, and education strategies events.
Managing and maintaining the necessary data and information relating to the program’s delivery.
Reporting on programs of works and providing insights to inform asset management strategies.
What we’re looking for
We are looking for someone who has a passion for working with others to deliver quality outcomes, as well as a collaborative and continuous improvement mindset. If you have the following capabilities, get in touch:
Excellent customer service and problem-solving skills.
Solid experience working in delivery of works programs
Experience in Contract Management, Project Management or Construction is desirable.
Excellent communication and stakeholder engagement skills.
Solid reporting and data analysis skills.
Demonstrated ability with Microsoft Office Suite, particularly Excel
Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.
$98,045.30 - $104,372.88 per annum plus 12% superannuation
Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
Free and secure on-site parking with on-site café at our Mitcham office
14 weeks paid leave parental leave
15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
Request to swap certain public holidays for another day of paid leave
To read more about our benefits and culture, read our employee handbook HERE.
Did you know?
Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.
How to apply
Applications should include a supporting Cover Letter and Resume.
Closing date: Tuesday, 25th November 2026
This position is available for Yarra Valley Water employees and external applicants.
We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2542 or email [email protected]. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.
Permanent, Full-Time opportunity
True hybrid working – work from home and our Mitcham office
$98,045.30 - $104,372.88 per annum plus 12% superannuation
About us
We’re on a mission to create a brighter future, where you can be a change maker at the actual source. We’re one of Australia’s largest water utilities with over 30% of Victoria’s population relying on us for their essential water and sanitation services.
Our award-winning culture fosters an inclusive, collaborative, and flexible environment that enables our people to thrive. Here, you’ll be inspired and challenged to grow alongside us.
We're committed to reconciliation and supporting the self-determined role for Traditional Owners/Custodians in water and land management.
The role
Reporting to the Meter Operations Lead, this role will work closely with the Digital Metering program and our Partners, to deliver Yarra Valley Water’s customer meter replacement program efficiently and effectively. You’ll be responsible for coordinating the delivery of meter-related works by our Partners, ensuring works are completed on time, on budget and to the expected standard. We're a purpose-driven team: digital metering is a key enabler for conserving our precious water resources and helping customers to manage their water use.
Your key responsibilities
Supporting the delivery of meter replacement programs through core activities including issuing of works, approving plans/specifications/designs, resolving project issues, providing support to contract partners, assessing completed works, and processing payments.
Collaborating closely with the Works Manager to support the successful delivery of the programs’ contracts, including KPI management, regulatory compliance, work performance monitoring, risk and budget/cost management.
Contributing to the resolution of customer issues and supporting the improvement of performance and processes in relation to customer meter replacements.
Developing and maintaining collaborative relationships with internal and external stakeholders to ensure the effective delivery of programs of work.
Participating in regular site visits, contract meetings, contract partners’ events, and education strategies events.
Managing and maintaining the necessary data and information relating to the program’s delivery.
Reporting on programs of works and providing insights to inform asset management strategies.
What we’re looking for
We are looking for someone who has a passion for working with others to deliver quality outcomes, as well as a collaborative and continuous improvement mindset. If you have the following capabilities, get in touch:
Excellent customer service and problem-solving skills.
Solid experience working in delivery of works programs
Experience in Contract Management, Project Management or Construction is desirable.
Excellent communication and stakeholder engagement skills.
Solid reporting and data analysis skills.
Demonstrated ability with Microsoft Office Suite, particularly Excel
Why Yarra Valley Water?
We celebrate and encourage new thinking at every level. Creating opportunities for you to grow – both professionally, and personally. When you flourish, we all do.
$98,045.30 - $104,372.88 per annum plus 12% superannuation
Flexible working arrangements where our people are empowered to design their days with their team. Read our hybrid playbook HERE.
Free and secure on-site parking with on-site café at our Mitcham office
14 weeks paid leave parental leave
15 days paid personal leave, which can be used for caring, wellbeing, mental health, menstrual or menopause
Request to swap certain public holidays for another day of paid leave
To read more about our benefits and culture, read our employee handbook HERE.
Did you know?
Research shows that men apply to jobs when they meet an average of 60% of the criteria, while women and other marginalised people tend to only apply when they meet all of them. So, if you think you have what it takes, but don't necessarily tick every box, please apply or get in touch. We'd love to have a chat and see if you could be a great fit.
How to apply
Applications should include a supporting Cover Letter and Resume.
Closing date: Tuesday, 25th November 2026
This position is available for Yarra Valley Water employees and external applicants.
We welcome applications from everyone, including Aboriginal and/or Torres Strait Islander peoples, people with disability, mature age and young job seekers, members of the LGBTIQA+ community and people of all cultural backgrounds. If you need this information in an accessible format or would like to discuss reasonable adjustments during the recruitment process. Please call 03 9872 2542 or email [email protected]. If you need any help with the application process or would like to discuss the recruitment process, please contact us via email [email protected].
Successful applicants must be eligible to work in Australia and agree to provide information for pre-employment checks, if required for the position. This may also include a Police Check or AusCheck, where an offer will be subject to a satisfactory outcome of these checks.
💡 Quick Summary
Seeking a career-building opportunity? The Meter Operations Works Officer position is now open for candidates interested in the Work from home Jobs sector. This role in Victoria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
