Job Description
From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.
This position contributes to Starbucks success by leading the definition, design and deployment of technology solutions that support operations in our global coffeehouses. As a manager, technology products and solutions, you are ultimately accountable for the success of technology products and services delivered by your team. Working collaboratively with other functions, this role is responsible for crafting the strategic technology vision and roadmap guiding the selection and definition of solutions enabling key business capabilities aligned with strategic business objectives. Whether an enterprise-wide system or a more targeted application, effective solution management requires leadership through a strong customer service orientation and continuous improvement mindset to continually deliver enhanced capabilities elevating the user experience. The ability to lead, influence, and partner effectively with others is critical to success in this role. The manager passionately fosters team member development in the context of a high-performing team consistently delivering business value and
exceptional customer service.
As a manager of technology product solutions, you will…
Focus on technology solutions and innovations that power our coffeehouses, spanning applications, services, and physical technology hardware used in stores
Manage a blended team of contract and full-time employees (partners) of 10+
Support technical product management for retail consumer technology solutions used to enable fulfillment of store orders
We’d love to hear from people with…
10+ years of relevant experience
5+ years of relevant functional, business, and/or industry experience
Employee management: 8-10 full-time employees and/or contractors
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations.
Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders.
Leadership in the utilization of user-centric design concepts in conjunction with agile prototyping, development, and testing to deploy highly engaging technology solutions to the end user.
Strong experience in application configuration management.
Working knowledge of Service Oriented Architecture (SOA) design and service management practices.
Working knowledge of Agile SCRUM solution design/development methodology and practices.
Ability to leverage business knowledge, sound judgment, and resourcefulness to determine appropriate course of action in challenging, ambiguous situations.
Strong written and verbal communication skills. Ability to engage with and present ideas to senior leadership.
Provides key input to facilitate decision-making process.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258
This position contributes to Starbucks success by leading the definition, design and deployment of technology solutions that support operations in our global coffeehouses. As a manager, technology products and solutions, you are ultimately accountable for the success of technology products and services delivered by your team. Working collaboratively with other functions, this role is responsible for crafting the strategic technology vision and roadmap guiding the selection and definition of solutions enabling key business capabilities aligned with strategic business objectives. Whether an enterprise-wide system or a more targeted application, effective solution management requires leadership through a strong customer service orientation and continuous improvement mindset to continually deliver enhanced capabilities elevating the user experience. The ability to lead, influence, and partner effectively with others is critical to success in this role. The manager passionately fosters team member development in the context of a high-performing team consistently delivering business value and
exceptional customer service.
As a manager of technology product solutions, you will…
Focus on technology solutions and innovations that power our coffeehouses, spanning applications, services, and physical technology hardware used in stores
Manage a blended team of contract and full-time employees (partners) of 10+
Support technical product management for retail consumer technology solutions used to enable fulfillment of store orders
We’d love to hear from people with…
10+ years of relevant experience
5+ years of relevant functional, business, and/or industry experience
Employee management: 8-10 full-time employees and/or contractors
Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
Strong knowledge and demonstrated application of all facets of systems development lifecycle and technology operations.
Collaboratively and objectively assesses benefits, costs, and viability of proposed solution options and drives alignment across a diverse group of stakeholders.
Leadership in the utilization of user-centric design concepts in conjunction with agile prototyping, development, and testing to deploy highly engaging technology solutions to the end user.
Strong experience in application configuration management.
Working knowledge of Service Oriented Architecture (SOA) design and service management practices.
Working knowledge of Agile SCRUM solution design/development methodology and practices.
Ability to leverage business knowledge, sound judgment, and resourcefulness to determine appropriate course of action in challenging, ambiguous situations.
Strong written and verbal communication skills. Ability to engage with and present ideas to senior leadership.
Provides key input to facilitate decision-making process.
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
If you live in the greater Seattle area, we offer a flexible workplace that allows for hybrid work. Partners can work remotely up to two days per week.
Join us and inspire with every cup. Apply today!
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at applicantaccommodation@starbucks.com or 1(888) 611-2258
💡 Quick Summary
Seeking a career-building opportunity? The mgr technology product & solution- ST; Seattle WA- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Seattle offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
