About Temenos

We’re passionate about helping banks to perform better, so we solely focus on creating banking software. Temenos offers cloud-native, cloud-agnostic, API-first digital banking, core banking, payments, fund management, and wealth management software products, enabling banks to deliver consistent, frictionless customer journeys and achieve market-leading cost/income performance. Our products combine the richest end-to-end packaged country model bank functionality and the most advanced technology, helping our clients go-live faster, giving them the freedom to innovate and deliver personalized experiences.

We are technology first, with 700+ published APIs, we partner with 100+ Fintechs in our marketplace. We have been recognized year after year by Gartner, IBS, and Forrester for our award-winning solutions.

Temenos is the 4th largest European Software company, with over 3000 clients in 150 countries. We are proud of our 7500+ Temenosians working across the globe to make banking better!

THE ROLE

The ACE Consultant is a vital member of the team, responsible for delivery of Dynatrace professional services. The role focuses on customer success and technology adoption, working with customers and helping them maximize the value that Dynatrace delivers, enabling delivery of high performing applications with first rate customer experience

OPPORTUNITIES
• Earn the confidence of customers and colleagues as trusted advisor in Application Performance Management
• Represent Dynatrace as a product expert on its technology
• Deploy, administer, configure and maintain Dynatrace technology
• Ensure effective monitoring of critical business applications at customer sites
• Build and enhance dashboards, reports and alerts to meet customer requirements
• Help customers troubleshoot, profile, and predict application performance issues
• Mentor and train customers on Dynatrace technology and best practices
• Build Dynatrace brand loyalty and defend Dynatrace solution against competitive threats

Skills
• Minimum 5+ years’ technical consulting experience
• Professional certification in Dynatrace
• Professional certification in Azure or AWS (OpenStack, Cloud Foundry, Kubernetes)
• Computer Science or Software Engineering degree
• Excitement and eagerness to learn new technology
• Solid presentation and writing skills and experience with creating professional reports

VALUES
• Care about transforming the Banking landscape
• Commit to being part of an exciting culture and product evolving within the financial industry
• Collaborate effectively and proactively with teams within or outside Temenos
• Challenge yourself to be ambitious and achieve your individual as well as the company targets

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