Job Description
Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive.
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
Grow Your Career with NTT DATA
The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests.
This role may also contribute to / support on project work as and when required.
What you'll be doing
· Security Monitoring and Reporting
· 24x7 monitoring and detection of known security threats and attacks
· Real time Email notifications for non-investigated alerts
· Notification will include details of incident and response measures.
· Opening of Incident ticket in customer ITSM tool for non-investigated alerts
· Standard Daily Automated Reports to distribution lists (- Weekly Summary Reports -)
· Daily and Weekly Reports will be provided
· Regular updates to existing use cases
· Addition of new use cases based on new global threats and inputs from customer
· Documentation of Use cases including conditions, detection logic
· Analysis Run-books for use cases
· Response to service requests for additional logs, filtering and aggregation of log data
· Change management process of client to be followed for SIEM changes
· Quarterly session for fine tuning use cases and reports
Workplace type:
On-site Working
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, ****** orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.
Grow Your Career with NTT DATA
The Security Managed Services Engineer (L1) is responsible for providing a managed service to clients to ensure that their Firewall infrastructure remain operational through proactively identifying, investigating, and routing the incidents to correct resolver group. Their primary objective is to ensure zero missed service level agreement (SLA) conditions. This role focuses on first-line support for standard and low complexity incidents and service requests.
This role may also contribute to / support on project work as and when required.
What you'll be doing
· Security Monitoring and Reporting
· 24x7 monitoring and detection of known security threats and attacks
· Real time Email notifications for non-investigated alerts
· Notification will include details of incident and response measures.
· Opening of Incident ticket in customer ITSM tool for non-investigated alerts
· Standard Daily Automated Reports to distribution lists (- Weekly Summary Reports -)
· Daily and Weekly Reports will be provided
· Regular updates to existing use cases
· Addition of new use cases based on new global threats and inputs from customer
· Documentation of Use cases including conditions, detection logic
· Analysis Run-books for use cases
· Response to service requests for additional logs, filtering and aggregation of log data
· Change management process of client to be followed for SIEM changes
· Quarterly session for fine tuning use cases and reports
Workplace type:
On-site Working
Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, ****** orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
💡 Quick Summary
Seeking a career-building opportunity? The MS Engineer L1 |Security|14 NTT | New | | via Careers At NTT DATA position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
