Job Description
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◉Industry: Japanese IT
◉Salary: $21.64/hr (with night, holiday, and handover pay, estimated annual ~$50K)
◉Employment Type: Full-time
◉Benefits: Health / Dental / Vision insurance, 401(k), PTO (10 days in first year), Sick Leave (5 days)
◉Location: Los Angeles, CA
◉Work Style: 100% on-site, 3-shift rotation (7am-3pm, 3pm-11pm, 11pm-7am)
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Job Duties:
・Technician for O&M support at a 24/7/365 Network Operation Center
・Handles network, datacenter, international transmission, submarine cable, backbone equipment, infrastructure, and IT solution services
・Provides customer support, including responding to incoming customer calls and emails
・Performs basic technical troubleshooting of network services following documentation such as action procedures and workflows
・Long-term on-the-job training (OJT) will be provided
Working Hours:
3-shift system with weekly rotation: 7am-3pm, 3pm-11pm, 11pm-7am
※Weekends and holidays may be included depending on rotation
※Shift preferences or specific day-offs can be accommodated with prior discussion
Working Location:
Los Angeles, CA (Data center location, exact address not disclosed)
Qualifications:
・Bilingual in Japanese and English
・Basic PC skills (Microsoft OS, Word, Excel, etc.)
・Willing to work in a shift position including nights and weekends
・Legal authorization to work in the U.S.
・No prior career experience required (50s with no experience have been hired)
Pay: $21.64 per hour
Expected hours: No less than 35.0 per week
Benefits:
401(k)
401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Network Support Technician- post position is now open for candidates interested in the IT Engineer & Developer Jobs sector. This role in Los Angeles offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in IT Engineer & Developer Jobs is a plus.
