Job Description
New Business Administrator
Join Our Esteemed Team at hpjv Solicitors.
About Us
hpjv Solicitors is a distinguished firm with a strong reputation for integrity, professionalism, and exceptional service. For over 40 years, we have been providing key legal services to the local community and beyond, earning a trusted name in the industry. Our commitment to quality and excellence is reflected in our Lexcel and CQS accreditations. At hpjv, we recognise that our people are our greatest assets, and we continuously invest in their growth and development.
The Opportunity
We have an exciting opportunity for a New Business Administrator to join our friendly and supportive team at HPJV Solicitors in Newport.
This role is perfect for individuals passionate about providing excellent support and client care and eager to advance their careers in a reputable legal firm.
Your Role and Responsibilities
As a New Business Administrator, you will often be the first point of contact for new clients, helping to ensure they receive a warm, professional and efficient introduction to the firm.
Key responsibilities include:
Responding promptly to new enquiries by telephone, email, portals and in person
Following up and progressing new enquiries in line with service standards
Liaising with clients to obtain required information and documentation
Carrying out conflict checks
Opening new matters on the Case Management System
Managing client correspondence and diary entries
Providing reception cover where required
General administrative duties including, post and scanning.
Essential Skills and Experience
Minimum of one year of customer services, administration or secretarial experience, within the legal sector.
A friendly, professional telephone manner
Excellent organisational skills with the ability to multi-task and prioritize effectively to meet deadlines.
Strong attention to detail.
The ability to work well in a team with a flexible and collaborative approach.
The motivation to learn and show initiative, eager to develop new skills and improve processes.
Proficiency in IT skills, including Microsoft Office packages and Case Management Systems.
Strong customer service skills, with the ability to interact professionally with clients and colleagues
A proactive and adaptable attitude, ready to take on additional tasks as needed.
Benefits
At hpjv Solicitors, we believe in creating a supportive and rewarding work environment. As a member of our team, you will benefit from:
Competitive salary and benefits package.
Training and development opportunities to help you grow your skills and advance your career.
Flexible working arrangements to help you balance your work and personal life.
Access to discounted products
Discounted legal services.
Increasing annual leave after 1 complete year of service, rewarding loyalty with additional time off.
Additional holidays
Ongoing support and training to help you succeed in your role.
A positive and inclusive workplace culture where everyone feels valued and respected.
How to Apply
If you are enthusiastic about joining a dynamic legal team and believe you have the skills and experience, we are looking for, we would love to hear from you. To apply, please submit your CV and a cover letter outlining your suitability for the role to [email protected].
Contact Information
For any inquiries regarding the position, please contact our Practice Manager – [email protected]
We look forward to receiving your application.
hpjv are an equal opportunities employer, aiming for diversity in our workforce and welcome
applications from all candidates who can demonstrate they have the necessary skills and experience
required to fulfil the role.
If you require reasonable adjustments for your application, please contact Amanda Davies
Job Type: Full-time
Work Location: In person
Join Our Esteemed Team at hpjv Solicitors.
About Us
hpjv Solicitors is a distinguished firm with a strong reputation for integrity, professionalism, and exceptional service. For over 40 years, we have been providing key legal services to the local community and beyond, earning a trusted name in the industry. Our commitment to quality and excellence is reflected in our Lexcel and CQS accreditations. At hpjv, we recognise that our people are our greatest assets, and we continuously invest in their growth and development.
The Opportunity
We have an exciting opportunity for a New Business Administrator to join our friendly and supportive team at HPJV Solicitors in Newport.
This role is perfect for individuals passionate about providing excellent support and client care and eager to advance their careers in a reputable legal firm.
Your Role and Responsibilities
As a New Business Administrator, you will often be the first point of contact for new clients, helping to ensure they receive a warm, professional and efficient introduction to the firm.
Key responsibilities include:
Responding promptly to new enquiries by telephone, email, portals and in person
Following up and progressing new enquiries in line with service standards
Liaising with clients to obtain required information and documentation
Carrying out conflict checks
Opening new matters on the Case Management System
Managing client correspondence and diary entries
Providing reception cover where required
General administrative duties including, post and scanning.
Essential Skills and Experience
Minimum of one year of customer services, administration or secretarial experience, within the legal sector.
A friendly, professional telephone manner
Excellent organisational skills with the ability to multi-task and prioritize effectively to meet deadlines.
Strong attention to detail.
The ability to work well in a team with a flexible and collaborative approach.
The motivation to learn and show initiative, eager to develop new skills and improve processes.
Proficiency in IT skills, including Microsoft Office packages and Case Management Systems.
Strong customer service skills, with the ability to interact professionally with clients and colleagues
A proactive and adaptable attitude, ready to take on additional tasks as needed.
Benefits
At hpjv Solicitors, we believe in creating a supportive and rewarding work environment. As a member of our team, you will benefit from:
Competitive salary and benefits package.
Training and development opportunities to help you grow your skills and advance your career.
Flexible working arrangements to help you balance your work and personal life.
Access to discounted products
Discounted legal services.
Increasing annual leave after 1 complete year of service, rewarding loyalty with additional time off.
Additional holidays
Ongoing support and training to help you succeed in your role.
A positive and inclusive workplace culture where everyone feels valued and respected.
How to Apply
If you are enthusiastic about joining a dynamic legal team and believe you have the skills and experience, we are looking for, we would love to hear from you. To apply, please submit your CV and a cover letter outlining your suitability for the role to [email protected].
Contact Information
For any inquiries regarding the position, please contact our Practice Manager – [email protected]
We look forward to receiving your application.
hpjv are an equal opportunities employer, aiming for diversity in our workforce and welcome
applications from all candidates who can demonstrate they have the necessary skills and experience
required to fulfil the role.
If you require reasonable adjustments for your application, please contact Amanda Davies
Job Type: Full-time
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The New Business Assistant position is now open for candidates interested in the Legal Jobs sector. This role in Newport offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.
