Job Description
Young energetic people that have the drive to deliver outstanding customer experience.
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Key responsibilities:
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• Take ownership of the property with supervising housekeeping – quality check, administration, Staff and guest interaction.
• Know your guests by name & Create a friendly and homely environment for them.
• Know your city, its cafés, bars, and restaurants, its art, its music - Give personalized recommendations to each guest to ensure a unique experience.
• OWN GUEST COMPLAINTS AND RESOLVE THEM YOURSELF- Handle escalated complaints
• Complete the guest data, managing late night guest requests
• Strive to generate the perfect feedback score with a personalized approach to every guest needs & experiences.
• Social Media management and posting activities and pictures of guests and their feedback.
• Content Management on Google my Business, Social Media, Website, OTAs (booking.com, Airbnb, agoda , Hosteworld.com etc. )
• You will be responsible for everything amazing that we achieve and each negative review & guest feedback. Lead by example to make sure your subordinates join you in delivering an unforgettable guest experience.
• Publish personalized responses to reviews and guest feedback, also take relevant actions with reporting on negative feedback.
Qualifications and Skills
Required Experience, Skills and Qualifications
• To be successful in the role, you need:
• Passion for hospitality and the youth travel market
• Fluency in English writing & speaking
• Flexible in regards to timing.
• Yearning to deliver outstanding customer experience.
• Extrovert personality
• Responsible and should take initiative
• Willing to work the Night Shift
• Accounting Background (Preferred)
Job Types: Full-time, Regular / Permanent
Salary: Up to ₹18,000.00 per month
Schedule:
• Night shift
• Rotational shift
Application Question(s):
• What is your expected salary (Per month) ?
• What was your last salary? (Per month)
• Do you know how to use PMS (Property Management software)?
• Are you comfortable with the graveyard shift?
Education:
• Bachelor's (Required)
Experience:
• Microsoft Office: 1 year (Preferred)
• total work: 2 years (Preferred)
Language:
• English (Required)
Speak with the employer
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💡 Quick Summary
Seeking a career-building opportunity? The Night Auditor position is now open for candidates interested in the Admin Executive sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
