Office Manager / Practice Operations Lead

💰 $3,200 - $5,120 (Est.) 📍 Port Townsend ⏰ Part Time 🕐 5 days ago

Job Description

Location: remote or local hybrid

Schedule: Monday–Friday | Consistent weekly support (fixed compensation, not hourly)

Local or Solo Remote Professional

We are primarily seeking a local or solo remote professional rather than a large agency or rotating team. Our top priority is consistent, dependable support and strong values alignment.

Local (Hybrid) Professional

Works remotely most of the time
Optional in-office presence once weekly or 1–2 half days per week
Opportunity for deeper relational connection with the team and practice culture
Solo Remote Professional

Fully remote support provided by one dedicated individual
Strong sense of ownership and continuity
Clear communication and reliable availability
About Our Practice

We are a close‑knit, values‑driven wellness and therapy practice that prioritizes human connection, calm professionalism, and thoughtful care — both for our clients and our team. Our office runs best when there is a steady, grounded presence behind the scenes who understands how much the feel of a practice matters, not just the logistics.

We recently transitioned billing to SPRY, so this role is not a billing position. Instead, we are seeking an exceptional Office Manager / Practice Operations Lead who can hold the operational container of the practice with consistency, warmth, and strong organizational instincts.

This position is replacing a long‑term office manager, so we are looking for someone who values stability, takes pride in ownership, and wants to become an integral part of a small, collaborative team.

The Role

This role supports the smooth day‑to‑day functioning of the practice. Nearly all responsibilities can be performed remotely (phone, email, scheduling systems, and computer‑based tasks).

What matters most to us is consistency and reliability, whether the role is filled by a local professional or a fully remote individual or company.

For a local professional, this role is primarily remote, with the option to be on‑site 1–2 half days per week, if desired.

Workload naturally ebbs and flows throughout the day and week, so we offer fixed monthly compensation rather than tracking hours.

Key Responsibilities

Front Office & Client Experience

Serve as the primary point of contact for clients (email, phone, in‑person if on-site)
Ensure a warm, calm, and professional client experience from first contact through follow‑up
Manage scheduling support and coordination with therapists
Practice Operations

Oversee daily administrative workflows and ensure systems are running smoothly
Maintain internal systems, documents, and office procedures
Communicate clearly with the owner regarding priorities, issues, and updates
Coordination & Oversight (Non‑Billing)

Interface with SPRY EHR as needed (no direct billing work required)
Track basic operational metrics and flag issues proactively
Support compliance, forms, and general administrative needs
Culture & Stability

Be a consistent, dependable presence for the team
Hold confidentiality, professionalism, and discretion at a high level
Contribute to a supportive, respectful, and grounded workplace culture
What We’re Looking For

This role is ideal for someone who is:

Highly organized, self-directed, and calm under shifting priorities
Comfortable with autonomy and making thoughtful decisions
Excellent at written and verbal communication
Warm, personable, and emotionally intelligent
Experienced in small office, healthcare, wellness, or professional service environments
Tech-comfortable (scheduling systems, EHR interfaces, email, shared documents)
This Role Is Ideal For Someone Who:

Thrives on consistency and follow-through, even when work ebbs and flows
Enjoys being quietly essential rather than highly visible
Is comfortable managing responsibility without constant oversight
Values long-term relationships over short-term gigs
Wants a stable, part-time role (approximately 3–4 hours per day) with predictable expectations
Appreciates working with a small, thoughtful, values-driven practice
This role is not ideal for someone who needs strict hourly structure, frequent task direction, or fast-paced, high-volume administrative environments.

Bonus (not required):

Experience in physical therapy, wellness, or integrative health settings
Experience working in or supporting a small, values-driven business
Schedule & Compensation

Monday–Friday availability
Work is distributed throughout the day; some days are lighter, others busier
Average workload is approximately 3–4 hours per day, spread across the workday
Independent contractor position
Fixed compensation (monthly), not hourly
Amount is negotiable and dependent on experience, scope, and level of responsibility
Designed to support long-term consistency rather than clock-watching
Details to be discussed with top candidates.

What Success Looks Like at 90 Days

By the 90-day mark, the right person in this role will:

Have a strong grasp of the practice’s rhythm, systems, and communication style
Be handling day-to-day operations with minimal direction
Proactively flag issues and offer thoughtful solutions
Maintain smooth, calm, and professional client communication
Be someone the owner and team trust to “hold the container” of the practice
At that point, the role should feel steady, collaborative, and sustainable for everyone involved.

How to Apply

Please submit to [email protected]:

A brief cover note sharing why this role and environment appeal to you
Your resume or company overview
Any relevant experience supporting small practices or professional offices
We are seeking someone who wants to settle in, take ownership, and become a trusted operational partner — not just fill a seat.

We look forward to meeting you.

Pay: $2,000.00 - $3,000.00 per month

Work Location: Hybrid remote in Port Townsend, WA 98368

💡 Quick Summary

Seeking a career-building opportunity? The Office Manager / Practice Operations Lead position is now open for candidates interested in the Operations Executive Jobs sector. This role in Port Townsend offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.

Sponsored

Job Details

Company Name: Holistic Physical Therapy and Wellness

Frequently Asked Questions

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The expected salary for Office Manager / Practice Operations Lead in Port Townsend is $3,200 - $5,120 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Office Manager / Practice Operations Lead is an on-site position based in Port Townsend. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Office Manager / Practice Operations Lead. Previous experience in Operations Executive Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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