Job Description
Job Summary
The Secretary provides administrative and clerical support to ensure the efficient operation of the plumbing company’s office. This role involves managing communications, scheduling service appointments, maintaining records, assisting customers, and supporting technicians and management with daily administrative tasks.
Key Responsibilities
Answer and direct phone calls, emails, and customer inquiries professionally.
Schedule plumbing service appointments and coordinate technicians’ daily work schedules.
Maintain accurate records of customer information, service requests, invoices, and work orders.
Prepare estimates, invoices, and other administrative documents.
Manage office filing systems (digital and paper).
Communicate with customers regarding appointments, service updates, and follow-ups.
Order office supplies and maintain office inventory.
Assist with basic bookkeeping tasks such as processing payments and tracking invoices.
Coordinate with plumbers and management to ensure efficient job scheduling.
Handle general office duties such as scanning, copying, and data entry.
Required Skills and Qualifications
High school diploma or equivalent
Previous experience in an office or administrative role preferred.
Strong communication and customer service skills.
Good organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar software.
Ability to handle confidential information professionally.
Basic knowledge of scheduling or service management software is an asset.
Pay: $20.00-$25.00 per hour
Expected hours: 24.0 per week
Work Location: In person
The Secretary provides administrative and clerical support to ensure the efficient operation of the plumbing company’s office. This role involves managing communications, scheduling service appointments, maintaining records, assisting customers, and supporting technicians and management with daily administrative tasks.
Key Responsibilities
Answer and direct phone calls, emails, and customer inquiries professionally.
Schedule plumbing service appointments and coordinate technicians’ daily work schedules.
Maintain accurate records of customer information, service requests, invoices, and work orders.
Prepare estimates, invoices, and other administrative documents.
Manage office filing systems (digital and paper).
Communicate with customers regarding appointments, service updates, and follow-ups.
Order office supplies and maintain office inventory.
Assist with basic bookkeeping tasks such as processing payments and tracking invoices.
Coordinate with plumbers and management to ensure efficient job scheduling.
Handle general office duties such as scanning, copying, and data entry.
Required Skills and Qualifications
High school diploma or equivalent
Previous experience in an office or administrative role preferred.
Strong communication and customer service skills.
Good organizational and multitasking abilities.
Proficiency in Microsoft Office (Word, Excel, Outlook) or similar software.
Ability to handle confidential information professionally.
Basic knowledge of scheduling or service management software is an asset.
Pay: $20.00-$25.00 per hour
Expected hours: 24.0 per week
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Office Secretary position is now open for candidates interested in the Operations Executive Jobs sector. This role in Lachine offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
