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Tide


Senior Operations Analyst- Offline Payments
Tide • India • via LinkedIn
1 day ago
Full–time
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Job description
About Tide

At Tide, we are building a finance platform designed to save small businesses time and money. We provide our members with business accounts and related banking services, but also a comprehensive set of connected administrative solutions from invoicing to accounting.

Launched in 2017, Tide is now used by over 1 million small businesses across the world and is available to UK, Indian and German SMEs. Headquartered in central London, with offices in Sofia, Hyderabad, Delhi, Berlin and Belgrade, Tide employs over 2000 employees.

Tide is rapidly growing, expanding into new markets and always looking for passionate and driven people. Join us in our mission to empower small businesses and help them save time and money.

About The Role

As a Senior Operations Analyst you’ll be:
• Playing a key role shaping Financial services Operations in India. This role will heavily focus on scaling India Payments
• Supporting Product Owners to manage cross functional technical projects
• Engaging with external partners to agree on SLAs and performance
• Interacting with VP/SVP level and presenting research to internal and external audiences
• Acting as the voice of the customer and providing Level 3 support to member support.
• Providing support to the rest of Operations worldwide. Guiding the operations community towards constant improvement

What We Are Looking For

The ideal candidate will have:
• You have at least three years of work experience in finance, consulting, technology or operations
• You have work experience in the Payments landscape and know the financial market in India.
• You have knowledge around payments settlements and various regulatory guidelines involved in transactional flow
• You are organized – can deliver complex projects spanning multiple work streams and functional areas
• You are experienced with Jira and Confluence, and familiar with customer ticketing systems.
• You have basic understanding on how Payment Aggregator/Payment Gateway works.
• You are responsible – we need to be able to trust you to own projects with minimal oversight, but to bring in help when needed
• You are proactive – you’ll need to enjoy the challenge of continuously improving processes and always be on the hunt for the next problem that needs to be fixed!
• You have knowledge around inventory management, POS handling, QR management and Soundbox devices.
• You have to have a strong attention to detail – you need a sixth sense for when things don’t look right and the conviction to investigate whether it’s a larger problem!
• You have excellent written and verbal communication skills in English – you’ll be explaining the root causes of problems to management and working with providers to get to the bottom of problems
• You are resilient – you’re willing to spend the time it takes to discover where a problem lies and not stop until it’s solved

What You Will Get In Return

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for up to +0 days a year. Plus, you’ll get:
• Competitive salary
• Self & Family Health Insurance
• Term & Life Insurance
• OPD Benefits
• Mental wellbeing through Plumm
• Learning & Development Budget
• WFH Setup allowance
• 25 Annual leaves
• Family & Friendly Leaves

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, ****** orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, ****** orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

You personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
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The Elite Job


Online Data Entry Jobs/Work From Home-Jobs/Part Time-jobs/Data Entry/Home Based-Jobs/Typing Jobs
The Elite Job • India • via The Elite Job
17 hours ago
$20–$30 an hour
Full–time and Part-time
No Degree Mentioned
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Job description
The Elite Job is seeking diligent and detail-oriented individuals for Online Data Entry Specialist roles. This is a flexible, work-from-home opportunity that allows you to earn extra income while managing your time efficiently. The role involves entering, updating, and maintaining data with a high level of accuracy and confidentiality. It is perfect for individuals seeking part-time, remote work with flexible hours.

Key Responsibilities:
• * Inputting, updating, and maintaining accurate data into online systems.
• * Reviewing data for discrepancies or errors and rectifying any inconsistencies.
• * Generating reports and documents as required by the management.
• * Ensuring all data is handled with high confidentiality and data protection standards.
• * Conducting regular audits of entered data to ensure accuracy.
• * Following up with supervisors or team members to resolve data issues.
• * Maintaining an organized and efficient system for digital files.
• Required Skills and Qualifications:
• * High school diploma or equivalent.
• * Basic knowledge of computer operations, especially in Microsoft Office (Excel, Word).
• * Strong typing skills with attention to detail and accuracy.
• * Ability to follow instructions and adhere to deadlines.
• * Strong organizational skills to manage multiple tasks effectively.
• * Good communication skills, both written and verbal.
• * Familiarity with data protection practices and confidentiality policies.
• Experience:
• * Prior experience in data entry or related roles is preferred but not mandatory.
• * Freshers with strong computer skills and attention to detail are welcome to apply.
• Working Hours:
• * Flexible part-time hours, ranging from 10 to 20 hours per week.
• * The role offers the flexibility to choose working hours that suit your schedule, making it ideal for those looking for a balance between work and personal commitments.
• Knowledge, Skills, and Abilities:
• * High level of attention to detail to ensure data accuracy.
• * Ability to work independently with minimal supervision.
• * Strong problem-solving skills for identifying and correcting data errors.
• * Proficient in using data entry software and online platforms.
• * Strong ability to manage time efficiently and meet deadlines.
• Benefits:
• * Work from the comfort of your home.
• * Flexible working hours to fit around your schedule.
• * Opportunity to work with a reputable company and gain experience in data entry.
• * Competitive hourly rates and incentives for meeting performance targets.
• * Career growth opportunities within the company.
• Why Join:
The Elite Job offers the chance to work from home, providing flexibility and convenience for individuals seeking part-time work. You will join a growing community of remote workers who enjoy a healthy work-life balance while contributing to meaningful projects. The company values accuracy, professionalism, and a strong work ethic, making it an excellent place to develop your skills and grow your career.

How to Apply:
Interested candidates can apply by visiting our website and submitting an online application. Please include a current resume, a brief cover letter, and any relevant references. Successful candidates will be contacted for a remote interview.

India
Rajasthan
Jaipur
The Elite Job • India Show on map Get directions