Job Description
THE ROLE
The Operational Support Officer is a service support and supervision position in The Orange Door. The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.
ACCOUNTABILITIES INCLUDE
Provide direct support to the Hub Manager to deliver the objectives of The Orange Door.
Supervise the Client Support Officers and the Administration Officer, including providing:
performance development and assessment
problem solving and daily support
management of roster for the Hub staff.
Maintain partnerships and interface with DFFH Corporate Support at a local level.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
The Operational Support Officer is a service support and supervision position in The Orange Door. The position works closely with the Hub Manager and The Orange Door staff to assist in the safe and effective delivery of services to Victorians seeking support through The Orange Door. The role will support daily management of The Orange Door, including budget management and the local corporate interface between Family Safety Victoria (FSV) and Department of Families, Fairness and Housing (DFFH). The Operational Support Officer also supervises a team of Family Safety Victoria Orange Door staff.
ACCOUNTABILITIES INCLUDE
Provide direct support to the Hub Manager to deliver the objectives of The Orange Door.
Supervise the Client Support Officers and the Administration Officer, including providing:
performance development and assessment
problem solving and daily support
management of roster for the Hub staff.
Maintain partnerships and interface with DFFH Corporate Support at a local level.
Please open the position description to read more.
HOW TO APPLY
Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.
For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)
Please apply to submit your interest in this position.
💡 Quick Summary
Seeking a career-building opportunity? The Operational Support Officer position is now open for candidates interested in the Government Job Alert sector. This role in Melbourne City Centre offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
