Job Description
We are looking for an enthusiastic person with great communication skills (both verbal and written),
who is passionate about managing a large community of YourDOST customers and experts. The
person must be a good listener and sensitive at handling user’s/expert’s queries and providing them
with the best experience and resolution. Maintaining customer focus at all times and responding to customer enquiries over email,
phone and chat.
Taking ownership of issues raised by users/ experts and working with cross functional teams
to investigate, escalate and resolve them at the earliest for customer delight.
Maintaining knowledge of all existing and upcoming products/services of the company.
Capturing customer feedback and channelizing to internal teams for appropriate action.
Monitoring real time dashboards and coordinating with experts whenever required
who is passionate about managing a large community of YourDOST customers and experts. The
person must be a good listener and sensitive at handling user’s/expert’s queries and providing them
with the best experience and resolution. Maintaining customer focus at all times and responding to customer enquiries over email,
phone and chat.
Taking ownership of issues raised by users/ experts and working with cross functional teams
to investigate, escalate and resolve them at the earliest for customer delight.
Maintaining knowledge of all existing and upcoming products/services of the company.
Capturing customer feedback and channelizing to internal teams for appropriate action.
Monitoring real time dashboards and coordinating with experts whenever required
💡 Quick Summary
Seeking a career-building opportunity? The Operations Executive position is now open for candidates interested in the Operations Executive Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
