Job Description
At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.
The purpose of this job is…..
As the Operations Consultant you will be responsible for handling all administration and processing tasks for the Central Operations Team, to support the smooth operations of Bupa Medical Visa Services (BMVS). You will be a key point of contact for managing correspondence and processing documentation in line with established guidelines. Your ability to provide responsive and accurate support to visa applicants, internal teams, and external stakeholders will be essential to maintaining service excellence.
We currently have three positions available!
X2 Permanent Full-Time
X1 12 month Fixed Term Contract
Responsibilities:
Manage email correspondence across a wide range of visa medical services
Process pathology reports and assessments in accordance to Bupa and Government guidelines
Process refunds and booking appointments, as required
Support visa customers and internal and external stakeholders through the process requirements
Support contact centre with complex customer queries
End to end case management, including SLA tracking to contractual requirements
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility. Just imagine the impact you could make.
The purpose of this job is…..
As the Operations Consultant you will be responsible for handling all administration and processing tasks for the Central Operations Team, to support the smooth operations of Bupa Medical Visa Services (BMVS). You will be a key point of contact for managing correspondence and processing documentation in line with established guidelines. Your ability to provide responsive and accurate support to visa applicants, internal teams, and external stakeholders will be essential to maintaining service excellence.
We currently have three positions available!
X2 Permanent Full-Time
X1 12 month Fixed Term Contract
Responsibilities:
Manage email correspondence across a wide range of visa medical services
Process pathology reports and assessments in accordance to Bupa and Government guidelines
Process refunds and booking appointments, as required
Support visa customers and internal and external stakeholders through the process requirements
Support contact centre with complex customer queries
End to end case management, including SLA tracking to contractual requirements
💡 Quick Summary
Seeking a career-building opportunity? The Operations Support Consultant position is now open for candidates interested in the Operations Executive Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
