Job Description
Company Description
NEC Software Solutions (India)
On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.
We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.
We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.
For more information, visit at www.necsws.com/india.
About NEC Corporation
NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a ‘Top 50 Innovative Company’ globally and the NEC Group globally provides “Solutions for Society” that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies.
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.
For more information, visit NEC at https://www.nec.com.
Job Description
Role Summary:
Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding
Handles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.
Work Experience
Essential:
Strong knowledge of Collections
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Good understanding of the AR cycle
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing environment
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels
Collections Responsibilities
Contact customers via email, phone, or portals to follow up on overdue invoices.
Review and analyze accounts receivable aging reports to prioritize collection efforts
Identify and resolve billing disputes or discrepancies that delay payments.
Record and monitor customer promises to pay and follow up accordingly
Send systematic reminders and escalation notices based on aging buckets
Provide inputs to finance teams for accurate cash flow forecasting
Reconcile customer accounts to ensure accurate outstanding balances
Coordinate to confirm payment status and resolve unapplied cash issues
Escalate high-risk or non-responsive accounts to senior management
Identify customers with deteriorating payment behavior and flag for credit review
Generate collection performance reports.
Maintain records of all collection activities for audit and compliance purposes.
Build and maintain professional relationships with customer finance contacts.
Suggest and implement improvements to enhance collection effectiveness.
Ensure all collections are posted and disputes are addressed before financial close.
Key Skills
Collection
Accounts Receivable Ledger Management
Financial Accounting and Reporting
Advanced Excel and Spreadsheet Skills
SAP ERP and Accounting Software Proficiency
Team Player
s
Qualifications
Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
Experience (years):
Executive - Graduate with 2 to 4 years of experience
Sr Executive – Graduate with 4 to 6 years of experience
Relevant Experience: OTC or Accounts Receivable
Location: Mumbai (Airoli) and Bangalore
Working Hours: 8.5 hours/day (Australia Shift)
Role Requirements:
This position currently requires Work from Home during Australia Shift as per project needs.
The candidate must be flexible to travel based on business requirements during this period.
There may be a prepone in shift timing, which will be reviewed post-transition.
Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.
NEC Software Solutions (India)
On 1st July 2021, Rave Technologies became NEC Software Solutions India. This change brought us under the global NEC Corporation brand. We are proud to be part of an organisation with 122 years of experience in evolution with technology and innovation.
We have more than 30 years of experience in providing end to end IT services across the globe and have earned a reputation for delighting our customers by consistently surpassing expectations and helping them deliver robust, market-ready software products that meet the highest standards of engineering and user experience. Supported by more than 1300 exceptionally talented manpower, we are a hub for offshore support and technology services.
We work with diverse industry verticals which include publishing, media, financial services, retail, healthcare and technology companies around the world. Our customers range from two-person startups to $bn listed companies.
For more information, visit at www.necsws.com/india.
About NEC Corporation
NEC Corporation is a Japanese multinational information technology and electronics company, headquartered in Tokyo, Japan. It is recognised as a ‘Top 50 Innovative Company’ globally and the NEC Group globally provides “Solutions for Society” that promote the safety, security, fairness and equality of society. Their main goal is to help create a safer society with their innovations in technologies.
NEC Corporation has established itself as a leader in the integration of IT and network technologies while promoting the brand statement of “Orchestrating a brighter world.” NEC enables businesses and communities to adapt to rapid changes taking place in both society and the market as it provides for the social values of safety, security, fairness and efficiency to promote a more sustainable world where everyone has the chance to reach their full potential.
For more information, visit NEC at https://www.nec.com.
Job Description
Role Summary:
Responsible for proactively contacting customers to collect outstanding payments, ensuring timely cash inflow and reducing Days Sales Outstanding
Handles billing disputes, coordinates with internal teams to resolve issues, and monitors credit risk to maintain healthy customer relationships and minimize bad debt.
Work Experience
Essential:
Strong knowledge of Collections
Working knowledge of SAP Finance module
Experience in shared services/customer facing environment
Understanding of standard operating procedures
Good understanding of the AR cycle
Knowledge of system, applications, operating tools, metrics and excel
Good communication skills, plus good verbal & written presentation skills
Flexibility to work within a high growth, rapidly changing environment
Ability to self-motivate and initiate change
Ability to work with colleagues at all levels
Collections Responsibilities
Contact customers via email, phone, or portals to follow up on overdue invoices.
Review and analyze accounts receivable aging reports to prioritize collection efforts
Identify and resolve billing disputes or discrepancies that delay payments.
Record and monitor customer promises to pay and follow up accordingly
Send systematic reminders and escalation notices based on aging buckets
Provide inputs to finance teams for accurate cash flow forecasting
Reconcile customer accounts to ensure accurate outstanding balances
Coordinate to confirm payment status and resolve unapplied cash issues
Escalate high-risk or non-responsive accounts to senior management
Identify customers with deteriorating payment behavior and flag for credit review
Generate collection performance reports.
Maintain records of all collection activities for audit and compliance purposes.
Build and maintain professional relationships with customer finance contacts.
Suggest and implement improvements to enhance collection effectiveness.
Ensure all collections are posted and disputes are addressed before financial close.
Key Skills
Collection
Accounts Receivable Ledger Management
Financial Accounting and Reporting
Advanced Excel and Spreadsheet Skills
SAP ERP and Accounting Software Proficiency
Team Player
s
Qualifications
Education: Postgraduate (B. Com/Honors) or a bachelor’s degree with relevant experience in OTC Operations.
Experience (years):
Executive - Graduate with 2 to 4 years of experience
Sr Executive – Graduate with 4 to 6 years of experience
Relevant Experience: OTC or Accounts Receivable
Location: Mumbai (Airoli) and Bangalore
Working Hours: 8.5 hours/day (Australia Shift)
Role Requirements:
This position currently requires Work from Home during Australia Shift as per project needs.
The candidate must be flexible to travel based on business requirements during this period.
There may be a prepone in shift timing, which will be reviewed post-transition.
Following the transition, the role will shift to a Hybrid Work from Office model, in alignment with company guidelines.
💡 Quick Summary
Seeking a career-building opportunity? The OTC – Collections (Executive and Senior Executive) position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
