Job Description
With a startup spirit and +0,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. Now, we’re calling all you rule-breakers and risk-takers who see the world differently, and are bold enough to reinvent it. Come, transform with us.
Inviting applications for the role of a PA, Collections
We are looking for professionals with OTC domain experience who have worked in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions
Responsibilities
• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and monitor the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as an excellent teammate to process any special request in a timely manner
• Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and authoritatively
• Call out problems to senior staff members and or management as appropriate.
Qualifications
Minimum qualifications
• Graduate in any stream
• Freshers are eligible
• Excellent English interpersonal skills
Preferred Experience
• Prior collections management experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Job
Process Associate
Primary Location
India-Noida
Schedule
Full-time
Education Level
Associate's Degree/College Diploma
Job Posting
May 27, 2026, 10:07:5+ AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time
Inviting applications for the role of a PA, Collections
We are looking for professionals with OTC domain experience who have worked in collections management and have a deep understanding of upstream and downstream of Collection/Exceptions
Responsibilities
• Collection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.
• Respond to email /phone queries related to disputed invoice
• Research and analyze the disputes/deductions in ERP
• Follow-up with various departments to get supporting documents/ info for dispute/deductions resolution
• Find opportunities and recommend solutions for process and automation improvements
• Daily reporting of individual portfolios to track and monitor the past dues
• Implement collections strategy to reduce the past due Research and resolve issues in a manner to expedite all cases in order to avoid any adverse customer impact
• Work as an excellent teammate to process any special request in a timely manner
• Deliver quality customer service by researching and responding to all internal & external partners’ inquiries quickly, effectively and authoritatively
• Call out problems to senior staff members and or management as appropriate.
Qualifications
Minimum qualifications
• Graduate in any stream
• Freshers are eligible
• Excellent English interpersonal skills
Preferred Experience
• Prior collections management experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Job
Process Associate
Primary Location
India-Noida
Schedule
Full-time
Education Level
Associate's Degree/College Diploma
Job Posting
May 27, 2026, 10:07:5+ AM
Unposting Date
Ongoing
Master Skills List
Operations
Job Category
Full Time
💡 Quick Summary
Seeking a career-building opportunity? The PA|OTC|CPG033008 position is now open for candidates interested in the Admin Executive sector. This role in Noida offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
