Job Description
Date: 2 Feb 2026
Location: Adelaide, SA, AU, 5000
Company: City of Adelaide
A unique team creating an extraordinary city
A job as dependable as you | Commencing April 2026
Multiple permanent, full-time opportunities available
About the Opportunity
As part of the Regulatory Services Program the Parking & Information Officer, On Street Parking Operations will provide high quality, productive, cost effective and customer orientated parking and traffic enforcement by promoting and maximising kerbside turnover.
You will deliver customer focused services as an Ambassador of the City of Adelaide and provide support to the Work Group Leader, On Street Parking Operations to ensure efficient and effective service and project delivery.
Some of the day-to-day things you may see yourself doing include:
Investigating and reporting general offences under the Australian Road Rules, Road Traffic Act (Parking Related Offences), Local Government Act, By-Laws and other relevant legislation.
Recording evidence to substantiate Expiation Notices in Court and when required attend Court to give evidence in respect of offences.
Providing general information including tourist information, street directions, parking advice and general City event information to members of the public.
Providing information to other internal departments regarding public realm issues needing attention (e.g., traffic and pedestrian hazards, calls for emergency assistance, street furniture repairs, traffic light faults)
Please note that these roles do not commence until April 2026.
About You
To be successful in this role you will have:
Experience in communication, interpersonal and conflict resolution skills.
Knowledge of the services offered by Council and of the streets, signs and road markings within the Council precinct.
Demonstrated experience in a customer service environment.
Previous experience in a regulatory services environment is desirable.
Knowledge of Australian Road Rules (1999); Road Traffic Act (1961); Road Traffic Act, DTEI ‘Code of Technical Requirements for the Legal Use of Traffic Control Devices’, Relevant Australian Standards and Austroads Guidelines, and other legislation or willingness to acquire.
Self-motivated, results oriented and able to initiate actions to ensure objectives are achieved.
About Us
Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!
At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.
For Further Enquiries & How to Apply
All enquiries regarding this position will remain private and confidential and can be directed to Sarah Sexton on 8203 7293.
If you’re interested in this role, please submit a resume and cover letter expressing the skills, experience and qualities you can bring to this position addressed to Sarah Sexton, Work Group Leader, On-Street Parking Operations.
Please review the position description prior to submitting an application by following the prompts to apply.
Applications close at 11.59pm, 18 February 2026.
Please be advised these are multiple is a full-time, permanent opportunity with a starting salary at the Level 2 Classification commencing at $70,862 + 12% superannuation.
As part of the recruitment process candidates will be required to undertake a National Police Check.
Where to from here?
Once the job advertisement period has closed, we will carefully review each application against our selection criteria.
We will then reach out to you to invite you in for a group interview/information session where we’ll give you the opportunity to meet a few of our Parking & Information Officers who will provide you an insight into what a day-to-day looks like, go through real life scenarios and a group activity to help us get to know you better. Please note, if invited, you may need to be available on 10 March 2026 (Tuesday).
If you’ve enjoyed the process so far and we think you meet the required skills needed for the role, we’ll invite you to a one-on-one interview where you can share more of your skills and experiences with us.
If you aren’t successful on this round, don’t worry! We can keep your application on hand if you wish to be considered for future vacancies in this team.
We encourage Aboriginal and Torres Strait Islander People, and people living with disability to apply.
Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au
Location: Adelaide, SA, AU, 5000
Company: City of Adelaide
A unique team creating an extraordinary city
A job as dependable as you | Commencing April 2026
Multiple permanent, full-time opportunities available
About the Opportunity
As part of the Regulatory Services Program the Parking & Information Officer, On Street Parking Operations will provide high quality, productive, cost effective and customer orientated parking and traffic enforcement by promoting and maximising kerbside turnover.
You will deliver customer focused services as an Ambassador of the City of Adelaide and provide support to the Work Group Leader, On Street Parking Operations to ensure efficient and effective service and project delivery.
Some of the day-to-day things you may see yourself doing include:
Investigating and reporting general offences under the Australian Road Rules, Road Traffic Act (Parking Related Offences), Local Government Act, By-Laws and other relevant legislation.
Recording evidence to substantiate Expiation Notices in Court and when required attend Court to give evidence in respect of offences.
Providing general information including tourist information, street directions, parking advice and general City event information to members of the public.
Providing information to other internal departments regarding public realm issues needing attention (e.g., traffic and pedestrian hazards, calls for emergency assistance, street furniture repairs, traffic light faults)
Please note that these roles do not commence until April 2026.
About You
To be successful in this role you will have:
Experience in communication, interpersonal and conflict resolution skills.
Knowledge of the services offered by Council and of the streets, signs and road markings within the Council precinct.
Demonstrated experience in a customer service environment.
Previous experience in a regulatory services environment is desirable.
Knowledge of Australian Road Rules (1999); Road Traffic Act (1961); Road Traffic Act, DTEI ‘Code of Technical Requirements for the Legal Use of Traffic Control Devices’, Relevant Australian Standards and Austroads Guidelines, and other legislation or willingness to acquire.
Self-motivated, results oriented and able to initiate actions to ensure objectives are achieved.
About Us
Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!
At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.
For Further Enquiries & How to Apply
All enquiries regarding this position will remain private and confidential and can be directed to Sarah Sexton on 8203 7293.
If you’re interested in this role, please submit a resume and cover letter expressing the skills, experience and qualities you can bring to this position addressed to Sarah Sexton, Work Group Leader, On-Street Parking Operations.
Please review the position description prior to submitting an application by following the prompts to apply.
Applications close at 11.59pm, 18 February 2026.
Please be advised these are multiple is a full-time, permanent opportunity with a starting salary at the Level 2 Classification commencing at $70,862 + 12% superannuation.
As part of the recruitment process candidates will be required to undertake a National Police Check.
Where to from here?
Once the job advertisement period has closed, we will carefully review each application against our selection criteria.
We will then reach out to you to invite you in for a group interview/information session where we’ll give you the opportunity to meet a few of our Parking & Information Officers who will provide you an insight into what a day-to-day looks like, go through real life scenarios and a group activity to help us get to know you better. Please note, if invited, you may need to be available on 10 March 2026 (Tuesday).
If you’ve enjoyed the process so far and we think you meet the required skills needed for the role, we’ll invite you to a one-on-one interview where you can share more of your skills and experiences with us.
If you aren’t successful on this round, don’t worry! We can keep your application on hand if you wish to be considered for future vacancies in this team.
We encourage Aboriginal and Torres Strait Islander People, and people living with disability to apply.
Please note, applications received via the email address below will not be considered. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. If you require assistance with our recruitment process, you are more than welcome to connect with our People Services team on (08) 8203 7333 recruitment@cityofadelaide.com.au
💡 Quick Summary
Seeking a career-building opportunity? The Parking & Information Officer position is now open for candidates interested in the Government Job Alert sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
