Job Description
We are seeking a proactive and detail-oriented Clinic Operations Manager to oversee the daily operations of our physiotherapist facility. This role is crucial in ensuring that our clinic runs smoothly and efficiently, providing excellent patient care while managing administrative tasks. The ideal candidate will have a strong background in office management, customer service, and experience within a physiotherapist or medical office environment.
What We’re Looking For
The ideal candidate is:
A strong communicator (in-person, over the phone, and via email)
Customer-service oriented with excellent interpersonal skills
Detail-oriented, organized, and punctual
Proficient with computers (typing, emailing, scanning, clinic software)
A team player who can also take initiative and work independently
Qualifications & Skills (Preference will be given to candidates who meet the following)
Minimum 2 years’ experience in a medical office, hospitality, or customer service role (physiotherapy clinic experience preferred)
Familiarity with Jane App or another EMR system
Strong computer skills and ability to learn new software quickly
Excellent phone manner, communication, and interpersonal skills
Ability to work with minimal supervision while maintaining professionalism
Key Responsibilities
Answer and manage phone calls, emails, and patient inquiries
Schedule appointments and manage clinic flow
Process payments and billing
Maintain and track clinic inventory
Provide outstanding customer service to all patients
Communicate effectively with patients and therapists
Manage daily clinic operations, ensuring compliance with health regulations and policies.
Provide exceptional customer support, fostering a welcoming environment for patients.
Proofread documents for accuracy before distribution.
Job Types: Part-time, Permanent, Casual
Pay: $18.00-$20.00 per hour
Expected hours: 15 per week
Benefits:
Flexible schedule
On-site parking
Store discount
Wellness program
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Part-time Clinic Operations Coordinator position is now open for candidates interested in the Operations Executive Jobs sector. This role in Etobicoke West Mall offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
