Job Description
Job Type: Full-time Primary Duties and Responsibilities : Call Patients on the assigned accounts to understand when Payments on the outstanding amount will be made. Follow-up with patients on overdue accounts. Create weekly/monthly collection reports to gauge the progress made. Respond to Patient queries in a timely and professional manner. Raise exceptions wherever required for the client/supervisor to review before taking any final decision Follow the Training Manual and what was taught during training sessions to avoid unnecessary errors Requirements: Should be able to empathize with Patients, active listeners, and should be able to facilitate in providing solutions Detail orientation, strong analytical and problem-solving skills. Should be a quick learner with the ability to learn new tools. Must have the ability to multitask and work under pressure with minimum supervision. Skills: Excellent in English Communication (Verbal and written). Eligibility of Candidates : Immediate joining Excellent in English Communication (Verbal and written). Comfortable to work in the night shift. Experienced candidates are welcome. Benefits : Friendly environment. Fixed shift. 5 days workings
💡 Quick Summary
Seeking a career-building opportunity? The Patient Calling Specialist|International BPO position is now open for candidates interested in the Work from home Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
