Job Description
Patient Scheduler
Tucson, AZ (Remote)
Contract to Hire
Responsibilities:
• Handle inbound calls from patients seeking to schedule appointments, answer inquiries, and provide assistance.
• Make outbound calls to patients to schedule appointments, follow up on missed appointments, and provide appointment reminders.
• Efficiently manage a high volume of calls while maintaining a professional and empathetic demeanor.
• Collect patient information accurately and enter it into the scheduling system.
• Optimize scheduling efficiency by maximizing provider availability and minimizing gaps in the schedule.
• Follow scheduling protocols and procedures to ensure accurate and consistent scheduling practices.
• Provide exceptional customer service by addressing patient concerns, resolving scheduling conflicts, and ensuring patient satisfaction.
• Collaborate with other team members, such as medical assistants and administrative staff, to coordinate patient appointments and services.
• Maintain detailed and up-to-date records of scheduled appointments, cancellations, and rescheduling.
• Adhere to privacy regulations and maintain confidentiality of patient information.
• Stay updated on clinic policies, procedures, and service offerings to effectively communicate information to patients.
Please send your resume to sudhanshu@reqroute.com
Tucson, AZ (Remote)
Contract to Hire
Responsibilities:
• Handle inbound calls from patients seeking to schedule appointments, answer inquiries, and provide assistance.
• Make outbound calls to patients to schedule appointments, follow up on missed appointments, and provide appointment reminders.
• Efficiently manage a high volume of calls while maintaining a professional and empathetic demeanor.
• Collect patient information accurately and enter it into the scheduling system.
• Optimize scheduling efficiency by maximizing provider availability and minimizing gaps in the schedule.
• Follow scheduling protocols and procedures to ensure accurate and consistent scheduling practices.
• Provide exceptional customer service by addressing patient concerns, resolving scheduling conflicts, and ensuring patient satisfaction.
• Collaborate with other team members, such as medical assistants and administrative staff, to coordinate patient appointments and services.
• Maintain detailed and up-to-date records of scheduled appointments, cancellations, and rescheduling.
• Adhere to privacy regulations and maintain confidentiality of patient information.
• Stay updated on clinic policies, procedures, and service offerings to effectively communicate information to patients.
Please send your resume to sudhanshu@reqroute.com
💡 Quick Summary
Seeking a career-building opportunity? The Patient Scheduling Agent position is now open for candidates interested in the Work from home Jobs sector. This role in New York City offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
