Job Description
Payment Posting & Patient Accounts Specialist
Client: VIVOS
POP: 4 months
Location: Remote
US Citizen
SCOPE
This position owns the accuracy and integrity of payment processing and patient account management. You'll post insurance and patient payments, reconcile daily deposits, manage patient balances, and resolve billing disputes. The role requires meticulous attention to detail and accounting precision
REQUIRED SKILLS
2+ years medical payment posting experience with high-volume transaction processing across multiple payer types
Strong understanding of EOB/ERA interpretation: contractual adjustments, denials, patient responsibility calculations, coordination of benefits
Practice management system proficiency
Basic accounting principles: debits/credits, account reconciliation, understanding how payments flow through the revenue cycle
Knowledge of insurance payment methodologies
Patient account management
Attention to detail and accuracy
Excel proficiency
Professional communication skills
PREFERRED SKILLS
Certification (CPC, CPB, CPMA, or similar)
Knowledge of credentialing/enrollment processes
TASKS
Daily payment posting—processing insurance payments, patient payments, and EFTs with accuracy and efficiency
EOB/ERA reconciliation—matching remittance details to posted payments, identifying and resolving variances
Batch balancing—reconciling daily deposit totals against posted payments, investigating discrepancies
Contractual adjustment posting—applying correct write-offs based on payer contracts, ensuring no revenue leakage
Patient responsibility calculation—determining accurate patient balances after insurance processing, transferring balances appropriately
Credit balance management—identifying overpayments, processing refunds to patients and insurers, researching credit origins
Payment plan setup and monitoring—establishing payment arrangements, tracking compliance, following up on missed payments
Patient billing inquiries—explaining EOBs, insurance payments, patient responsibility, resolving statement questions
Refund processing—handling patient and insurance refund requests with proper documentation and approval workflow
Coordination of benefits (COB) posting—posting primary and secondary payments correctly, managing crossover claims
Denial payment posting—posting zero-pay EOBs, routing denials to appropriate follow-up queues
Cash reconciliation—matching daily deposits to PM system transactions, resolving posting errors
Account adjustment processing—posting approved write-offs, bad debt transfers, charity care adjustments
Payment variance investigation—researching underpayments, bundling issues, incorrect contractual amounts
Patient collections support—working aged self-pay balances, documenting collection attempts, escalating to collections agency when appropriate
System maintenance—updating payer fee schedules, payment codes, adjustment reason codes
Reporting—generating payment posting metrics, cash flow reports, credit balance listings, denial summaries
Month-end close support—ensuring all payments posted, resolving outstanding reconciliation items, providing data for financial reporting
Job Types: Full-time, Temporary
Pay: $15.00 - $20.00 per hour
Work Location: Remote
Client: VIVOS
POP: 4 months
Location: Remote
US Citizen
SCOPE
This position owns the accuracy and integrity of payment processing and patient account management. You'll post insurance and patient payments, reconcile daily deposits, manage patient balances, and resolve billing disputes. The role requires meticulous attention to detail and accounting precision
REQUIRED SKILLS
2+ years medical payment posting experience with high-volume transaction processing across multiple payer types
Strong understanding of EOB/ERA interpretation: contractual adjustments, denials, patient responsibility calculations, coordination of benefits
Practice management system proficiency
Basic accounting principles: debits/credits, account reconciliation, understanding how payments flow through the revenue cycle
Knowledge of insurance payment methodologies
Patient account management
Attention to detail and accuracy
Excel proficiency
Professional communication skills
PREFERRED SKILLS
Certification (CPC, CPB, CPMA, or similar)
Knowledge of credentialing/enrollment processes
TASKS
Daily payment posting—processing insurance payments, patient payments, and EFTs with accuracy and efficiency
EOB/ERA reconciliation—matching remittance details to posted payments, identifying and resolving variances
Batch balancing—reconciling daily deposit totals against posted payments, investigating discrepancies
Contractual adjustment posting—applying correct write-offs based on payer contracts, ensuring no revenue leakage
Patient responsibility calculation—determining accurate patient balances after insurance processing, transferring balances appropriately
Credit balance management—identifying overpayments, processing refunds to patients and insurers, researching credit origins
Payment plan setup and monitoring—establishing payment arrangements, tracking compliance, following up on missed payments
Patient billing inquiries—explaining EOBs, insurance payments, patient responsibility, resolving statement questions
Refund processing—handling patient and insurance refund requests with proper documentation and approval workflow
Coordination of benefits (COB) posting—posting primary and secondary payments correctly, managing crossover claims
Denial payment posting—posting zero-pay EOBs, routing denials to appropriate follow-up queues
Cash reconciliation—matching daily deposits to PM system transactions, resolving posting errors
Account adjustment processing—posting approved write-offs, bad debt transfers, charity care adjustments
Payment variance investigation—researching underpayments, bundling issues, incorrect contractual amounts
Patient collections support—working aged self-pay balances, documenting collection attempts, escalating to collections agency when appropriate
System maintenance—updating payer fee schedules, payment codes, adjustment reason codes
Reporting—generating payment posting metrics, cash flow reports, credit balance listings, denial summaries
Month-end close support—ensuring all payments posted, resolving outstanding reconciliation items, providing data for financial reporting
Job Types: Full-time, Temporary
Pay: $15.00 - $20.00 per hour
Work Location: Remote
💡 Quick Summary
Seeking a career-building opportunity? The Payment Posting & Patient Accounts Specialist position is now open for candidates interested in the Work from home Jobs sector. This role in New York offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
