Job Description
The PaymentsProcessing Operator is responsible for the accurate and timely processing ofall types of payments including processing of physical cash/valuables, as wellas the handling of cash related investigations. This includes theprocessing of time-critical, complex transactions on behalf of the company'sinternal and external clients, cash-related investigations involving enquiriesfrom clients and internal stakeholders on cash payments before and afterexecution. It often involves time critical, potentially complex or in somecases regulated tasks including interaction with internal and externalstakeholders.
The PaymentsProcessing Operator undertakes the complete and accurate capturing of paymenttransactions including physical cash/valuables transactions, ensuring that allpayment-related information and relevant parties are processed according toestablished Service Level Agreement (SLAs) and industry guidelines. Inaddition, the Operator should ensure that procedures are properly executed toreduce processing risk and identify potential areas for process improvementwhether internally within the Bank or for our clients.
The PaymentsProcessing Operator may also be in direct contact with clients in relation topayment processing offered by the company if this is agreed with respectivefront office functions. They may need to deal with the escalation andremediation of client complaints as well as managing relationships with thefront office and other internal and external parties at an appropriate level.
Your keyresponsibilities
ProcessingStandards
Process itemsadhering to procedures and cut-off times.
Assist the teamin the day to day operations. Liaise with the sending location in case of anyclarification.
Communicate tothe team all process related clarifications received from the sending location.
Collate dataregarding process issues and communicate the same to the Manager.
Carry out allthe EOD functions as per checklists and maintain the relevant records.
Ensure that allself-assessment reports and backup papers are signed by the responsible personafter checking and the report is countersigned by the Team Manager.
Maintain arecord of all the relevant changes in procedural aspects Collate data regardingchanges to the KOP and communicate the same to the Manager.
Ensure trainingof new recruits as per the Training Module.
To ensure properbackups are created within the department
💡 Quick Summary
Seeking a career-building opportunity? The Payment Processing Operator position is now open for candidates interested in the Accountant Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.
