Job Description
Job Number: 53379
Are you a detail-oriented and experienced payroll professional looking to lead a dynamic team in ensuring accurate and timely payroll processing? The Edmonton's Employee Service Centre (ESC) team has an opening as a Payroll Team Lead, we’d love to hear from you!
The Payroll Team Lead is responsible for overseeing the end-to-end payroll process, ensuring that all employees are paid accurately and on time. You will manage a team of payroll specialists, troubleshoot payroll issues, and ensure compliance with collective agreements.
What will you do?
Bi-weekly processing and auditing of end to end payroll for union and non-unionized employees
Provide leadership to Payroll Service Representatives and ensure performance standards and customer expectations are met in delivering end to end bi-weekly payroll services
Serve as a functional expert in Payroll, supporting the Director, Managers, Team Leads, and Representatives that are responsible for the provision of Payroll services
Work with Managers and Team Leads to identify training needs by performing needs analysis and developing and delivering training programs and documentation to empower Representatives to handle difficult payroll inquiries
Provide year-end T4 reporting and reconciliation functions in accordance with Collective Agreements, third party processes, and applicable tax legislation
Act as internal expert on time entry, approvals and security set-up, allowances and premiums, WCB and ROE processing, leave plans, and benefit entitlements
Perform other related duties as required
Qualifications:
Diploma in Business Administration, or a discipline as required by area of specialization and/or
Payroll Leadership Professional Certification (PLP) or Certified Employee Benefit Specialist (CEBS)
Minimum of 5 years progressive payroll experience
Minimum of 2 years supervising teams
Experience working within a large unionized environment
Experience interpreting and applying multiple Collective Agreements for payroll purposes
Skills required for success:
Ability to actively coach and lead teams with enthusiasm and professionalism in a fast paced, high-volume environment
Relevant experience in creating and delivering training programs for payroll processes
Exceptional customer service, analytical and proactive problem solving skills
Ability to work under pressure and manage multiple projects and team members
Excellent interpersonal, written and verbal communication skills
Proficiency in Google Docs and Gmail
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
Applicants may be tested
Work Environment:
Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits (https://bit.ly/COEbenefits).
Up to 1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $38.676 - $48.505 (Hourly); $80,755.49 - $101,278.44 (Annually)
Talent Acquisition Consultant: TD / SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: ESC Team Lead/Specialists
Posting Date: Sep 19, 2026
Closing Date: Oct 5, 2026 11;59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union : CSU 52
Department: Employee and Legal Services Division
Work Location(s): Century Place, 20th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
Are you a detail-oriented and experienced payroll professional looking to lead a dynamic team in ensuring accurate and timely payroll processing? The Edmonton's Employee Service Centre (ESC) team has an opening as a Payroll Team Lead, we’d love to hear from you!
The Payroll Team Lead is responsible for overseeing the end-to-end payroll process, ensuring that all employees are paid accurately and on time. You will manage a team of payroll specialists, troubleshoot payroll issues, and ensure compliance with collective agreements.
What will you do?
Bi-weekly processing and auditing of end to end payroll for union and non-unionized employees
Provide leadership to Payroll Service Representatives and ensure performance standards and customer expectations are met in delivering end to end bi-weekly payroll services
Serve as a functional expert in Payroll, supporting the Director, Managers, Team Leads, and Representatives that are responsible for the provision of Payroll services
Work with Managers and Team Leads to identify training needs by performing needs analysis and developing and delivering training programs and documentation to empower Representatives to handle difficult payroll inquiries
Provide year-end T4 reporting and reconciliation functions in accordance with Collective Agreements, third party processes, and applicable tax legislation
Act as internal expert on time entry, approvals and security set-up, allowances and premiums, WCB and ROE processing, leave plans, and benefit entitlements
Perform other related duties as required
Qualifications:
Diploma in Business Administration, or a discipline as required by area of specialization and/or
Payroll Leadership Professional Certification (PLP) or Certified Employee Benefit Specialist (CEBS)
Minimum of 5 years progressive payroll experience
Minimum of 2 years supervising teams
Experience working within a large unionized environment
Experience interpreting and applying multiple Collective Agreements for payroll purposes
Skills required for success:
Ability to actively coach and lead teams with enthusiasm and professionalism in a fast paced, high-volume environment
Relevant experience in creating and delivering training programs for payroll processes
Exceptional customer service, analytical and proactive problem solving skills
Ability to work under pressure and manage multiple projects and team members
Excellent interpersonal, written and verbal communication skills
Proficiency in Google Docs and Gmail
Alignment to our Cultural Commitments and Leadership Competencies (https://bit.ly/4brRrXm)
Embracing a culture of equity, diversity, reconciliation and inclusion
Conditions of Employment:
Hire is dependent on Criminal Record Check satisfactory to the City of Edmonton, and there may be a cost associated with this requirement
Applicants may be tested
Work Environment:
Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52.
The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance.
The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact [email protected]. Learn more about our benefits (https://bit.ly/COEbenefits).
Up to 1 permanent full-time position
Hours of Work: 40 hours per week
Salary Range: $38.676 - $48.505 (Hourly); $80,755.49 - $101,278.44 (Annually)
Talent Acquisition Consultant: TD / SB
Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation.
Classification Title: ESC Team Lead/Specialists
Posting Date: Sep 19, 2026
Closing Date: Oct 5, 2026 11;59:00 PM (MDT)
Number of Openings (up to): 1 - Permanent Full-time
Union : CSU 52
Department: Employee and Legal Services Division
Work Location(s): Century Place, 20th Floor, 9803 - 102A Avenue Edmonton T5J 3A3
💡 Quick Summary
Seeking a career-building opportunity? The Payroll Team Lead position is now open for candidates interested in the Government Job Alert sector. This role in India offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
