Job Description
OPTI STAFFING GROUP IS HIRING
Opening: Pension Representative
Location: Anchorage, AK
Pay: $21-23/hr DOE
COMPANY INFO:
We’re partnering with a well-established Alaska-based trust organization that manages health, pension, and welfare benefits for members across the state. This organization is known for its accuracy, integrity, and commitment to providing exceptional service to Alaska’s workforce.
WHAT YOU’LL DO:
As a Pension Representative, you’ll serve as a key point of contact for retirees, active employees, and employers regarding pension and retirement benefits. This is a highly customer-focused role with a heavy emphasis on phone and in-person interaction.
You’ll assist individuals with benefit questions, guide them through retirement processes, and ensure accurate handling of sensitive information in a fast-paced environment.
Answer high-volume calls and respond to inquiries related to pension and retirement benefits
Assist retirees and employees with benefit options, eligibility, and retirement processes
Calculate and process retirement benefits and monthly payments
Maintain accurate participant records and documentation
Research and resolve discrepancies, adjustments, and benefit-related issues
Provide support for beneficiary updates, eligibility questions, and general inquiries
Assist with administrative tasks including file maintenance and document processing
Work cross-functionally with internal departments as needed
REQUIREMENTS:
Strong customer service experience, ideally in a high-volume environment
High attention to detail and accuracy
Excellent written and verbal communication skills
Basic computer skills with proficiency in Microsoft Office
Ability to remain calm and professional when working with upset or frustrated individuals
Reliable, punctual, and able to manage multiple priorities
Team-oriented with the ability to also work independently
BENEFITS:
This organization offers one of the most comprehensive benefit packages in Alaska, focused on long-term stability and employee well-being:
100% employer-paid medical, dental, and vision insurance for employees and their dependents
Two pension programs offering both immediate and long-term retirement security
Generous paid time off and paid holidays
Employer-paid life and disability insurance
Supportive, team-oriented environment with strong retention and growth opportunities
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-XXXXXX and we’ll set up a time to meet!
__
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
Opening: Pension Representative
Location: Anchorage, AK
Pay: $21-23/hr DOE
COMPANY INFO:
We’re partnering with a well-established Alaska-based trust organization that manages health, pension, and welfare benefits for members across the state. This organization is known for its accuracy, integrity, and commitment to providing exceptional service to Alaska’s workforce.
WHAT YOU’LL DO:
As a Pension Representative, you’ll serve as a key point of contact for retirees, active employees, and employers regarding pension and retirement benefits. This is a highly customer-focused role with a heavy emphasis on phone and in-person interaction.
You’ll assist individuals with benefit questions, guide them through retirement processes, and ensure accurate handling of sensitive information in a fast-paced environment.
Answer high-volume calls and respond to inquiries related to pension and retirement benefits
Assist retirees and employees with benefit options, eligibility, and retirement processes
Calculate and process retirement benefits and monthly payments
Maintain accurate participant records and documentation
Research and resolve discrepancies, adjustments, and benefit-related issues
Provide support for beneficiary updates, eligibility questions, and general inquiries
Assist with administrative tasks including file maintenance and document processing
Work cross-functionally with internal departments as needed
REQUIREMENTS:
Strong customer service experience, ideally in a high-volume environment
High attention to detail and accuracy
Excellent written and verbal communication skills
Basic computer skills with proficiency in Microsoft Office
Ability to remain calm and professional when working with upset or frustrated individuals
Reliable, punctual, and able to manage multiple priorities
Team-oriented with the ability to also work independently
BENEFITS:
This organization offers one of the most comprehensive benefit packages in Alaska, focused on long-term stability and employee well-being:
100% employer-paid medical, dental, and vision insurance for employees and their dependents
Two pension programs offering both immediate and long-term retirement security
Generous paid time off and paid holidays
Employer-paid life and disability insurance
Supportive, team-oriented environment with strong retention and growth opportunities
NEXT STEPS:
Just hit the “Apply” button above and you’re half-way home!
Or, send your resume to [email protected] or call 907-XXXXXX and we’ll set up a time to meet!
__
Opti Staffing Group is a locally owned and operated full-service staffing agency that boasts continual growth and innovation. We have six offices located throughout the Pacific Northwest in Alaska, Washington, and Oregon. Our focus is on long-term career placement.
Opti is the recruiting partner for some of the country’s leading companies—offering hiring solutions you can’t find anywhere else.
Our recruiters will take the time to get to know you, understand what you’re looking for in a job and then present job opportunities that are a good fit for your skills and experience.
💡 Quick Summary
Seeking a career-building opportunity? The Pension Representative position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Anchorage offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
