Job Description
PEOPLE OPERATIONS COORDINATOR
Atlanta, GA
West Midtown location
Mon/Tue remote, Wed- Friday in office
OUR MISSION
At Innovien, we're on a mission to be THE ONE — the top 1% of our industry by 2030 — through world-class service and a relentless pursuit of excellence. Ranked by Inc. 5000 as one of the fastest-growing companies for five straight years, we're redefining what success looks like. Now, we're looking for a People Operations Coordinator to help us run cleaner, faster and smarter as we scale. At Innovien, winners win — and we're just getting started. Come build something bigger with us.
THE OPPORTUNITY
As our People Operations Coordinator, you are the connective tissue of our Atlanta office. You keep people informed, onboarded, equipped and taken care of from day one. You own the coordination layer between our internal team, our consultants and the systems we run on. This is a full-scope, in-office role for someone who is highly organized, takes initiative without being asked twice and finds real satisfaction in executing operational processes that others rely on.
WHAT YOU'LL OWN
Onboarding and New Hire Operations
• Conduct I-9 appointments as part of the new hire onboarding process
• Track background check progress and completion status per vendor
• Monitor completion of I-9 documentation, ADP new hire profile setup and QuickBooks profile creation
• Upload inbound state correspondence and employee/consultant documentation into ADP
• Field W-2 and prior payroll record requests and pull from ADP records (view-only access)
• Maintain daily onboarding tracker and send morning updates to Recruiters and Account Managers on pending starts
• Provide Tier 1 support for consultant and internal team requests including ADP password resets, Associate ID requests and timesheet rejection notifications
• Escalate Tier 2 and Tier 3 issues to the appropriate leadership for resolution
• Coordinate Tier 1 requests with our IT Support Company for new hire equipment setup and ongoing issues
• Track and manage laptop and monitor inventory for internal new hires and newly issued equipment
People and Benefits Support
• Field Tier 1 benefits questions from consultants and internal staff and direct employees to the appropriate carrier or TPA
• Support open enrollment communication by fielding employee questions and distributing carrier materials and deadline reminders
• Set up and maintain PTO buckets on a quarterly and annual basis
• Process one-off e-signature requests including employment verifications and similar personnel documents
Consultant Care and Culture Programs
• Send first week letters for Stretch placements
• Coordinate and send care packages when consultants hit 90 days of employment
• Keep Pong Ball inventory stocked for Shakedown program
• Manage Legends Club gear inventory and milestone champagne and balloon deliveries
• Maintain swag inventory and coordinate swag shipments to remote employees and other office locations
• Support company event coordination including team lunches and culture moments
• Draft internal announcements for holidays, office events and baseline culture milestones
• Document and maintain the company holiday calendar on an annual basis
Operations and Platform Coordination
• Set up and maintain user types and templates across operations platforms
Office and Facilities
• Manage daily office operations including mail, supplies, snacks and common area maintenance
• Coordinate storage organization and overall office presentation
• Handle visitor and employee parking requests
• Greet and process all onsite visitors in compliance with FCL requirements, including sign-in and access logging
• Manage access card setup, tracking and deactivation through the Aura system
• Log and track facilities issues in the Impak system and coordinate resolution with property management
• Serve as Fire Marshal designee for the Atlanta office
• Oversee the main company phone line
WHAT YOU BRING
• 1-3 years of experience in an operations, office management, HR coordinator or people ops role
• Strong organizational skills with a natural ability to manage multiple ongoing tasks without things slipping
• Self-starter mentality; you identify what needs to happen and do it without waiting to be asked
• Excellent written and verbal communication skills with a warm, professional presence in person and on email
• Experience with ADP or a similar HRIS platform is a strong plus
• Familiarity with I-9 process, background check coordination or onboarding workflows is preferred
• Comfort working across multiple systems and tools simultaneously
• Discreet handling of sensitive employee and compliance information
WHY INNOVIEN
• Competitive base salary commensurate with experience
• Full benefits package including medical, dental, vision, 401(k) and life insurance
• Monthly team events, quarterly celebrations and a culture that genuinely invests in people
• In-office presence at our state-of-the-art HQ in West Midtown Atlanta
• A front-row seat to a growing, AI-first staffing firm building something worth being part of
Innovien Solutions LLC | innovien.com | Atlanta, GA | WBE / WOSB Certified
Atlanta, GA
West Midtown location
Mon/Tue remote, Wed- Friday in office
OUR MISSION
At Innovien, we're on a mission to be THE ONE — the top 1% of our industry by 2030 — through world-class service and a relentless pursuit of excellence. Ranked by Inc. 5000 as one of the fastest-growing companies for five straight years, we're redefining what success looks like. Now, we're looking for a People Operations Coordinator to help us run cleaner, faster and smarter as we scale. At Innovien, winners win — and we're just getting started. Come build something bigger with us.
THE OPPORTUNITY
As our People Operations Coordinator, you are the connective tissue of our Atlanta office. You keep people informed, onboarded, equipped and taken care of from day one. You own the coordination layer between our internal team, our consultants and the systems we run on. This is a full-scope, in-office role for someone who is highly organized, takes initiative without being asked twice and finds real satisfaction in executing operational processes that others rely on.
WHAT YOU'LL OWN
Onboarding and New Hire Operations
• Conduct I-9 appointments as part of the new hire onboarding process
• Track background check progress and completion status per vendor
• Monitor completion of I-9 documentation, ADP new hire profile setup and QuickBooks profile creation
• Upload inbound state correspondence and employee/consultant documentation into ADP
• Field W-2 and prior payroll record requests and pull from ADP records (view-only access)
• Maintain daily onboarding tracker and send morning updates to Recruiters and Account Managers on pending starts
• Provide Tier 1 support for consultant and internal team requests including ADP password resets, Associate ID requests and timesheet rejection notifications
• Escalate Tier 2 and Tier 3 issues to the appropriate leadership for resolution
• Coordinate Tier 1 requests with our IT Support Company for new hire equipment setup and ongoing issues
• Track and manage laptop and monitor inventory for internal new hires and newly issued equipment
People and Benefits Support
• Field Tier 1 benefits questions from consultants and internal staff and direct employees to the appropriate carrier or TPA
• Support open enrollment communication by fielding employee questions and distributing carrier materials and deadline reminders
• Set up and maintain PTO buckets on a quarterly and annual basis
• Process one-off e-signature requests including employment verifications and similar personnel documents
Consultant Care and Culture Programs
• Send first week letters for Stretch placements
• Coordinate and send care packages when consultants hit 90 days of employment
• Keep Pong Ball inventory stocked for Shakedown program
• Manage Legends Club gear inventory and milestone champagne and balloon deliveries
• Maintain swag inventory and coordinate swag shipments to remote employees and other office locations
• Support company event coordination including team lunches and culture moments
• Draft internal announcements for holidays, office events and baseline culture milestones
• Document and maintain the company holiday calendar on an annual basis
Operations and Platform Coordination
• Set up and maintain user types and templates across operations platforms
Office and Facilities
• Manage daily office operations including mail, supplies, snacks and common area maintenance
• Coordinate storage organization and overall office presentation
• Handle visitor and employee parking requests
• Greet and process all onsite visitors in compliance with FCL requirements, including sign-in and access logging
• Manage access card setup, tracking and deactivation through the Aura system
• Log and track facilities issues in the Impak system and coordinate resolution with property management
• Serve as Fire Marshal designee for the Atlanta office
• Oversee the main company phone line
WHAT YOU BRING
• 1-3 years of experience in an operations, office management, HR coordinator or people ops role
• Strong organizational skills with a natural ability to manage multiple ongoing tasks without things slipping
• Self-starter mentality; you identify what needs to happen and do it without waiting to be asked
• Excellent written and verbal communication skills with a warm, professional presence in person and on email
• Experience with ADP or a similar HRIS platform is a strong plus
• Familiarity with I-9 process, background check coordination or onboarding workflows is preferred
• Comfort working across multiple systems and tools simultaneously
• Discreet handling of sensitive employee and compliance information
WHY INNOVIEN
• Competitive base salary commensurate with experience
• Full benefits package including medical, dental, vision, 401(k) and life insurance
• Monthly team events, quarterly celebrations and a culture that genuinely invests in people
• In-office presence at our state-of-the-art HQ in West Midtown Atlanta
• A front-row seat to a growing, AI-first staffing firm building something worth being part of
Innovien Solutions LLC | innovien.com | Atlanta, GA | WBE / WOSB Certified
💡 Quick Summary
Seeking a career-building opportunity? The People Operations Coordinator position is now open for candidates interested in the Human Resource (HR) Jobs sector. This role in Atlanta offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Human Resource (HR) Jobs is a plus.
