Job Description
Position Summary
Marvel Dental is seeking a confident, professional Phone Call Scheduling Coordinator responsible for converting inbound new patient calls into scheduled appointments. This role is critical to patient growth and practice success. Marketing drives patients to call. The Call Center ensures those calls become appointments.
Responsibilities
Answer inbound calls promptly and professionally
Ask discovery questions to understand patient needs
Direct conversations toward scheduling
Schedule appropriate appointments accurately
Gather insurance information after appointments are scheduled
Maintain clear, professional communication at all times
Document calls accurately and completely
Qualifications
Prefer minimum 1 year of dental experience (but not required)
Strong communication skills
Ability to lead conversations with confidence
Calm under pressure
Detail-oriented
Comfortable redirecting conversations
Prior dental or call center experience preferred (not required)
What Success Looks Like
High call-to-appointment conversion
Clear, confident call flow
Patients scheduled—not shopping
Join our great team at Marvel Dental, where taking care of our patients is our # 1 priority
Marvel Dental
360 SE John Jones Dr, Suite 100
Burleson, TX 76028
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Work Location: In person
Marvel Dental is seeking a confident, professional Phone Call Scheduling Coordinator responsible for converting inbound new patient calls into scheduled appointments. This role is critical to patient growth and practice success. Marketing drives patients to call. The Call Center ensures those calls become appointments.
Responsibilities
Answer inbound calls promptly and professionally
Ask discovery questions to understand patient needs
Direct conversations toward scheduling
Schedule appropriate appointments accurately
Gather insurance information after appointments are scheduled
Maintain clear, professional communication at all times
Document calls accurately and completely
Qualifications
Prefer minimum 1 year of dental experience (but not required)
Strong communication skills
Ability to lead conversations with confidence
Calm under pressure
Detail-oriented
Comfortable redirecting conversations
Prior dental or call center experience preferred (not required)
What Success Looks Like
High call-to-appointment conversion
Clear, confident call flow
Patients scheduled—not shopping
Join our great team at Marvel Dental, where taking care of our patients is our # 1 priority
Marvel Dental
360 SE John Jones Dr, Suite 100
Burleson, TX 76028
Job Type: Full-time
Pay: From $19.00 per hour
Expected hours: 40 per week
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Phone Appointment Scheduler position is now open for candidates interested in the Operations Executive Jobs sector. This role in Burleson offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Operations Executive Jobs is a plus.
