Job Description
Qualifications
Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
Must meet licensure requirements of jurisdiction
Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated outstanding clinical knowledge of physical/occupational therapy services
Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine
Demonstrated outstanding interest in the leadership of therapy staff
Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management
Benefits
UP to a $10K Recruitment Bonus Available
Generous paid time off (PTO)
Paid holidays
Paid sick days
Set schedule
Flexible per diem opportunities
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax spending accounts (health care and dependent care FSA)
Training provided in our world-class occupational medicine process management model
Concentra CEU courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CEU stipend and CEU time
Tuition reimbursement
Professional On-demand Learning Modules
Malpractice insurance
Unmatched opportunities for advancement locally and nationally
Traditional and Roth 401(k) with employer match
Competitive salary
Colleague referral bonus program
Colleague discount program
Life insurance/disability
Pre-tax spending accounts
Relocation assistance (when applicable)
Incentive/RVU bonus
Commuter benefits
Identity theft services
Responsibilities
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center
You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations
Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP
Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
Manages clinical outcomes and addresses outlier cases with staff therapists
Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
Executes therapy plan for each patient with a focus on early intervention and same day evaluation
Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
Works with DTO to identify clinical improvement opportunities
Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
Drives patient and client experience and satisfaction metrics
Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
Promotes center initiatives and work flows that are consistent with those in other centers
Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job
Duties, responsibilities and activities may change at any time with or without notice
Job description
• UP to a $10K Recruitment Bonus Available
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
• Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
• Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP
• Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
• Manages clinical outcomes and addresses outlier cases with staff therapists
• Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
• Executes therapy plan for each patient with a focus on early intervention and same day evaluation
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
• Works with DTO to identify clinical improvement opportunities
• Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
• Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
• Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
• Drives patient and client experience and satisfaction metrics
• Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
• Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
• Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
• Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
• Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
• Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
• Promotes center initiatives and work flows that are consistent with those in other centers
• Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
• Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
• Must meet licensure requirements of jurisdiction
Job-Related Experience
• Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated outstanding clinical knowledge of physical/occupational therapy services
• Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine
• Demonstrated outstanding interest in the leadership of therapy staff
• Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
• Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
Benefits Include
Additional Data
• Generous paid time off (PTO)
• Paid holidays
• Paid sick days
• Set schedule
• Flexible per diem opportunities
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax spending accounts (health care and dependent care FSA)
• Training provided in our world-class occupational medicine process management model
• Medical experts panel (MEP)
• Concentra CEU courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CEU stipend and CEU time
• Tuition reimbursement
• Professional On-demand Learning Modules
• Malpractice insurance
• Unmatched opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance/disability
• Pre-tax spending accounts
• Relocation assistance (when applicable)
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
Must meet licensure requirements of jurisdiction
Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting
Job-Related Skills/Competencies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Demonstrated outstanding clinical knowledge of physical/occupational therapy services
Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine
Demonstrated outstanding interest in the leadership of therapy staff
Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management
Benefits
UP to a $10K Recruitment Bonus Available
Generous paid time off (PTO)
Paid holidays
Paid sick days
Set schedule
Flexible per diem opportunities
Medical and prescription plans
Basic and enhanced dental and vision plans
Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
LifeWorks employee assistance program
Company-funded HSA
Short-term disability
Pre-tax spending accounts (health care and dependent care FSA)
Training provided in our world-class occupational medicine process management model
Concentra CEU courses
New hire learning program
Occupational Health University
Leadership development program
Manual therapy certification
Yearly CEU stipend and CEU time
Tuition reimbursement
Professional On-demand Learning Modules
Malpractice insurance
Unmatched opportunities for advancement locally and nationally
Traditional and Roth 401(k) with employer match
Competitive salary
Colleague referral bonus program
Colleague discount program
Life insurance/disability
Pre-tax spending accounts
Relocation assistance (when applicable)
Incentive/RVU bonus
Commuter benefits
Identity theft services
Responsibilities
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center
You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations
Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP
Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
Manages clinical outcomes and addresses outlier cases with staff therapists
Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
Executes therapy plan for each patient with a focus on early intervention and same day evaluation
Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
Works with DTO to identify clinical improvement opportunities
Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
Drives patient and client experience and satisfaction metrics
Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
Promotes center initiatives and work flows that are consistent with those in other centers
Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job
Duties, responsibilities and activities may change at any time with or without notice
Job description
• UP to a $10K Recruitment Bonus Available
Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve.
As the Center Therapy Director, your responsibilities include supervisory duties and providing rehabilitative services for disabled, injured, and diseased patients within the center. You’ll align with Concentra Medical Centers’ Injury Process Management, their rehabilitation philosophy in occupational medicine, and relevant policies, practices, and regulations.
Responsibilities
• Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience
• Manages key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes and holds therapists accountable: % MS Referred, Visits per Case, % Therapy SDE, % Seen, TOP
• Consistently demonstrates all components of the Physical Therapy Guidebook and the Perfect PT visit
• Manages clinical outcomes and addresses outlier cases with staff therapists
• Ensures clinical workflows to optimize patient capture, processing of referrals and scheduling
• Executes therapy plan for each patient with a focus on early intervention and same day evaluation
• Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety
• Works with DTO to identify clinical improvement opportunities
• Fosters relationships with employers, referral sources and payer groups through routine communications and engagement opportunities
• Masters use of clinical systems to ensure efficient and excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders
• Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations
• Drives patient and client experience and satisfaction metrics
• Actively participates in CLT meetings with COD and CMD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center’s business
• Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours
• Works with DTO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies
• Promotes, cultivates, and exemplifies Orange Book values for all center colleagues
• Develops colleague success through all aspects of the talent life cycle for staff therapists and PTSS within the center
• Fosters an environment of collaboration, professionalism, patient and colleague safety, quality care, continuous improvement and reward and recognition
• Leads and promotes collaboration within CLT and across disciplines to achieve clinical and business outcomes
• Accountable for understanding and input on Center financial drivers (GRV, PI, New Injuries, TAT) and outcomes in order to achieve annual business plan
• Promotes center initiatives and work flows that are consistent with those in other centers
• Possesses financial awareness and provides input to center budget and key business metrics
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications
• Bachelors of Science or advanced degree in Physical Therapy (Doctor of Physical Therapy) from an accredited college or university
• Must meet licensure requirements of jurisdiction
Job-Related Experience
• Customarily at least two years of demonstrated clinical experience in an occupational healthcare setting
Job-Related Skills/Competencies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Demonstrated outstanding clinical knowledge of physical/occupational therapy services
• Demonstrated outstanding dedication to Concentra’s philosophy of therapy in occupational medicine
• Demonstrated outstanding interest in the leadership of therapy staff
• Demonstrated leadership qualities and administrative abilities to the job responsibilities as described
• Demonstrated excellent communication skills and the ability to exercise proper judgment, make decisions, and motivate employees
Benefits Include
Additional Data
• Generous paid time off (PTO)
• Paid holidays
• Paid sick days
• Set schedule
• Flexible per diem opportunities
• Medical and prescription plans
• Basic and enhanced dental and vision plans
• Supplemental health benefits (accident, critical illness, hospital indemnity insurance)
• LifeWorks employee assistance program
• Company-funded HSA
• Short-term disability
• Pre-tax spending accounts (health care and dependent care FSA)
• Training provided in our world-class occupational medicine process management model
• Medical experts panel (MEP)
• Concentra CEU courses
• New hire learning program
• Occupational Health University
• Leadership development program
• Manual therapy certification
• Yearly CEU stipend and CEU time
• Tuition reimbursement
• Professional On-demand Learning Modules
• Malpractice insurance
• Unmatched opportunities for advancement locally and nationally
• Traditional and Roth 401(k) with employer match
• Competitive salary
• Colleague referral bonus program
• Colleague discount program
• Life insurance/disability
• Pre-tax spending accounts
• Relocation assistance (when applicable)
• Incentive/RVU bonus
• Commuter benefits
• Identity theft services
• Company-paid long-term disability
This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Concentra is an Equal Opportunity Employer, including disability/veterans
💡 Quick Summary
Seeking a career-building opportunity? The Physical Therapy Director position is now open for candidates interested in the Health Jobs sector. This role in Northlake offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Health Jobs is a plus.
