Job Description
Qualifications
A high school diploma or GED equivalent
Zero to two years experience in customer service or clerical
Ability to obtain and maintain a valid gaming license
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
The employee may be required to lift and/or move up to 50 pounds
Benefits
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
Responsibilities
As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino
Assure that guests have a favorable gaming experience
Tracking and issuing player cards for new and existing accounts
Redeem points from accounts for guests for cash or prizes
Assisting with weekly and large scale slot tournaments, including registration
Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business
Coordinating promotions and events
Ensure the safety and security of guest and employees
Assist when needed with Promotions & Special Events setup/teardown, executions and announcing
Other duties as assigned
Maintaining a professional working relationship among all personnel
Oral and written communication skills
Willingness to assume responsibility relative to the Players Club
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is usually moderate to loud
The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines
Job description
Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming experience.
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
SPECIFIC DUTIES AND RESPONSIBILITIES
• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for guests for cash or prizes.
• Assisting with weekly and large scale slot tournaments, including registration. Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business.
• Coordinating promotions and events.
• Ensure the safety and security of guest and employees.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
• Other duties as assigned.
STANDARDS OF PERFORMANCE
• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume responsibility relative to the Players Club.
EDUCATION, TRAINING, AND EXPERIENCE
• A high school diploma or GED equivalent. Zero to two years experience in customer service or clerical.
• Ability to obtain and maintain a valid gaming license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
A high school diploma or GED equivalent
Zero to two years experience in customer service or clerical
Ability to obtain and maintain a valid gaming license
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job
While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear
The employee may be required to lift and/or move up to 50 pounds
Benefits
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
Responsibilities
As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino
Assure that guests have a favorable gaming experience
Tracking and issuing player cards for new and existing accounts
Redeem points from accounts for guests for cash or prizes
Assisting with weekly and large scale slot tournaments, including registration
Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business
Coordinating promotions and events
Ensure the safety and security of guest and employees
Assist when needed with Promotions & Special Events setup/teardown, executions and announcing
Other duties as assigned
Maintaining a professional working relationship among all personnel
Oral and written communication skills
Willingness to assume responsibility relative to the Players Club
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
The noise level in the work environment is usually moderate to loud
The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines
Job description
Calder Casino is a great place to work! As a Players Club Representative, you will provide support to the Marketing Department and assists with slot tournaments, player accounts, marketing, and promotions, as well as greeting tour buses and welcoming all patrons to the casino. Assure that guests have a favorable gaming experience.
Calder Casino offers a comprehensive and competitive benefits package and other perks for eligible Team Members, including but not limited to: Paid Time Off, 401K, Medical, Dental, Vision, Life, STD, LTD, Employee Stock Purchase Plan, Tuition Reimbursement, Team Member exclusive discounts, and more!
SPECIFIC DUTIES AND RESPONSIBILITIES
• Tracking and issuing player cards for new and existing accounts.
• Redeem points from accounts for guests for cash or prizes.
• Assisting with weekly and large scale slot tournaments, including registration. Greeting busses requiring the explanation of the casino, handing out of coupon books and issuing Players Club cards, handle special coupons, and any other business.
• Coordinating promotions and events.
• Ensure the safety and security of guest and employees.
• Assist when needed with Promotions & Special Events setup/teardown, executions and announcing.
• Other duties as assigned.
STANDARDS OF PERFORMANCE
• Maintaining a professional working relationship among all personnel.
• Oral and written communication skills.
• Willingness to assume responsibility relative to the Players Club.
EDUCATION, TRAINING, AND EXPERIENCE
• A high school diploma or GED equivalent. Zero to two years experience in customer service or clerical.
• Ability to obtain and maintain a valid gaming license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit or stand; walk; reach with hands and arms; use fingers to handle, or feel objects, tools, or controls; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee may be required to lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to loud. The employee is subjected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
Churchill Downs Incorporated is an Equal Opportunity Employer. M/F/D/V EOE
💡 Quick Summary
Seeking a career-building opportunity? The Players Club Representative | Customer Service Representative |Full|Time position is now open for candidates interested in the Marketing Executive Jobs sector. This role in Miami Gardens offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Marketing Executive Jobs is a plus.
