Job Description
Job Description
Answer all incoming telephone calls, transferring to appropriate extensions or taking messages.
Address all the patient queries related to packages, tests, reports, prices, discounts, TAT, etc. Collect all the necessary documents/doctor prescription, etc. from the patient as per the requirement of the particular test. Provide and confirm the prerequisites with the patient for performing a particular test.
Collect all the TRFs from patients, arrange and store as per Lab. Protocol.
Shift Timing :
7:00 AM to 4:00 PM
Answer all incoming telephone calls, transferring to appropriate extensions or taking messages.
Address all the patient queries related to packages, tests, reports, prices, discounts, TAT, etc. Collect all the necessary documents/doctor prescription, etc. from the patient as per the requirement of the particular test. Provide and confirm the prerequisites with the patient for performing a particular test.
Collect all the TRFs from patients, arrange and store as per Lab. Protocol.
Shift Timing :
7:00 AM to 4:00 PM
💡 Quick Summary
Seeking a career-building opportunity? The Position CUSTOMER CARE EXECUTIVE position is now open for candidates interested in the Admin Executive sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Admin Executive is a plus.
