Practice Manager
Job details
Job description, work day and responsibilities
Practice Manager
Gold Coast, QLD - Remote
Casual
$30 - 35 per hour
About Us
PlaySpace Paediatric Therapy provides mobile Occupational Therapy services to children aged 1- 12 years across the Gold Coast region.
We are a fun, innovative, and quality-driven service, we pride ourselves on play-based, engaging and meaningful therapy in a safe and supportive environment for children.
At PlaySpace Paediatric Therapy, it is our mission to support and empower children and their families to meaningfully participate, engage and connect within their everyday environments and occupations.
We are a values-driven service that holds our foundations central to everything we do. PlaySpace Paediatric Therapy’s foundations are:
Play: Play is at the heart of everything we do. It’s how children connect, explore, and make sense of their world. Through play, we foster curiosity, creativity, and joyful learning experiences that support development in meaningful and engaging ways.
Individuality: Every child is wonderfully unique. We champion individuality by nurturing self-expression, confidence, and the freedom to be your true self. Our approach is personalised, strengths-based, and respectful of each child’s story and journey.
Growth: We believe in growing together — children, families, and therapists alike. Growth means learning, evolving, and progressing at your own pace, with support and encouragement every step of the way. We celebrate the small wins and big milestones.
Connection: Connection is key to building trust, safety, and positive change. We prioritise genuine relationships — between therapists and families, children and peers, and within our team. We create spaces where everyone feels seen, heard, and supported.
These pillars ensure we are supporting our clients holistically, and allow our services to be guided by what occupations are important to the client and their family.
At PlaySpace Therapy we also appreciate how important work life balance is, which is why we create space for a well-balanced lifestyle by offering flexible working arrangements to all staff.
About the Role
PlaySpace Paediatric Therapy is seeking a proactive and highly organised Practice Manager to join our vibrant and growing team! This is a remote, casual position with flexible hours (Monday–Friday), ideal for someone who thrives in an autonomous, fast-paced environment and is passionate about supporting a paediatric therapy service that makes a real difference.
What We’re Looking For:
Previous experience in medical administration is essential (NDIS experience highly regarded)
Strong understanding of Paediatric Occupational Therapy and the NDIS framework
A fully equipped home office setup suitable for remote work
Availability required Monday to Friday, with approximately 10–25 hours per week spread across a mix of morning and afternoon shifts.
Excellent time management, organization, and attention to detail
Confident working independently and managing competing priorities
Quick to learn, with a positive, can-do attitude
Strong tech skills and confidence learning & navigating various digital systems
Reliable, trustworthy, and committed to maintaining confidentiality
A solution-focused mindset with a willingness to adapt and grow with the team
Roles and Responsibilities
Accounts & Finance Administration:
- Manage invoicing, payroll, and Xero (accounts payable and receivable)
- Track payments, reconcile accounts, and liaise with NDIS plan managers and funding bodies
Client Administration:
- Manage and maintain client records, including personal information, service agreements, and documentation audits
- Onboard new clients, respond to enquiries (phone and email), and schedule appointments
- Ensure a smooth and professional client journey from enquiry to discharge
Practitioner Support & Scheduling:
- Coordinate scheduling of appointments for multiple clinicians
- Provide ongoing administrative support to therapists to enable best-practice service delivery
- Order and manage clinic and therapy resources and supplies
Business Operations & Support:
- Work closely with the Director to ensure smooth day-to-day operations
- Assist with creation and preparation of documents, reports, and business correspondence
- Maintain a high level of confidentiality, managing sensitive client and business information with care
Stakeholder Communication:
- Liaise and communicate effectively with clients, families, GPs, allied health professionals, NDIS providers, insurance companies, and other stakeholders
Marketing & Social Media:
- Create and post engaging content for social media and assist with other basic marketing tasks
Quality & Process Improvement:
- Identify and implement opportunities to improve administrative systems, workflows, and client experience
Job Types: Subcontract, Casual
Pay: $30.00 – $35.00 per hour
Expected hours: 10 – 25 per week
Benefits:
Work from home
Schedule:
Monday to Friday
No weekends
Application Question(s):
Do you have background knowledge about NDIS?
Do you have any experience working in allied health administration roles?
Do you have a home office setup that is suitable & equipped for working from home?
Experience:
Medical administration: 1 year (Required)
Work Authorisation:
Australia (Required)
Work Location: Remote
&
Company address
You will be redirected to another website to apply.
Offer ID: #1098961,
Published: 3 weeks ago,
Company registered: 5 months ago
