Principal Product Manager

Why Tyro?
At Tyro, we’re into business big time. Through our integrated payments, banking and lending solutions, we’re here to ensure nothing stands in the way of Australian business success. With over 21 years' experience under our belt, we know what it takes to build something great, which is why we combine the best people, technology, and partners to deliver simplified payments and seamless business banking to our customers. We’re proud to power more than 73,000 merchants across Australia and to work with more than 700 partners to create seamless experiences for hospitality, retail, services and health providers.
It starts with You.
Just like our customers, we’re obsessed with the success of our people. So, when you come onboard, we’ll give you all the support you need to do your best work. Our close to 600 Tyros are a highly collaborative team, so you’ll get to work with smart, motivated and friendly people across Tyro. We are fast paced and innovative and strive to live our values everyday – commit to greatness, stay hungry, wow the customer, be good and win together! We are big enough for you to have opportunities to have a career at Tyro and small enough that you can have a real impact. As we continue our mission to shake things up and make payments the easiest part of doing business, you’ll have the opportunity to learn new skills with hands-on experience, further your career, and help unleash the potential of our customers, one payment at a time.
Step inside life at Tyro
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About the role
As a Principal Product Manager at Tyro, you are a very senior individual contributor who leads the development of differentiated, strategic products that drive long-term growth and business impact. You operate at the intersection of product vision, customer insight, and commercial outcomes—owning complex product domains end-to-end, influencing company direction, and inspiring teams to build innovative solutions that scale. This is a highly strategic and execution centric role, ideal for a product leader who thrives on ambiguity, tackles hard problems head-on, and elevates the craft of product management across the organization through leadership by example.

What you'll do

Product Strategy & Vision:
Own the vision, strategy, and roadmap for a large, complex product domain or platform area with a 12–24+ month horizon.
Craft opinionated and differentiated strategies using frameworks such as "Where to Play" and "How to Win" to create durable competitive advantage.
Identify and validate long-term opportunities that span across product boundaries and business lines.

Execution & Product Excellence:
Drive complex initiatives from zero-to-one and scale, balancing technical, customer, and commercial dimensions.
Define robust success metrics, OKRs, and learning loops for your product area.
Set the standard for product quality, speed, and strategic depth, ensuring high-leverage trade-offs and crisp prioritization.
Customer & Market Insight:
Maintain a deep, intuitive understanding of customer needs, market dynamics, and competitor landscapes.
Regularly engage with merchants and end-users, uncovering novel insights and translating them into breakthrough product ideas
Leverage data, research, and structured problem solving to navigate ambiguity and make high-stakes decisions.
Thought Leadership & Influence:
Influence stakeholders across the business, from C-level executives to engineering and go-to-market partners.
Champion Tyro’s product culture and raise the bar for PM craft through mentoring, coaching, and thought leadership.
Act as a key contributor to company-wide product strategy and cross-functional investment decisions.
Cross-functional Collaboration:
Partner with engineering, design, marketing, operations, and legal to ensure seamless product delivery and go-to-market execution.
Lead decision-making forums, DACIs, and strategic reviews, bringing clarity and structure to complex initiatives.
Proactively identify and resolve cross-team dependencies and risks.

Performance Indicators
Your success will be measured by:
Strategic impact: Creation and execution of high-leverage product strategies that move key business metrics.
Product outcomes: Measurable success in customer adoption, engagement, retention, and/or monetization.
Thought leadership: Influence on company direction, internal processes, and product culture.
Execution and velocity: Ability to drive results quickly while maintaining quality and clarity.
Cross-functional alignment: Strength of stakeholder buy-in and ability to influence at all levels.

What you'll do

Proven Product Leadership:
7+ years in product management, with at least 2+ years owning a large product area or platform with high strategic visibility.
Track record of launching successful, customer-loved, and commercially impactful products at scale.
Strategic Thinking & Craft Mastery:
Exceptional product intuition backed by structured frameworks, data, and customer insight.
Expertise in managing ambiguous problem spaces, identifying leverage points, and making high-quality decisions quickly.
Customer-Obsessed & Data-Driven:
Strong experience in leading customer research, experimentation, and cohort-based analysis.
Ability to synthesize insights from qualitative and quantitative sources into decisive product direction.
Influence Without Authority:
A natural collaborator and communicator who leads through storytelling, clarity of thought, and calm under pressure.
Experience influencing company-level priorities and getting buy-in for complex, cross-functional initiatives.

Product Excellence & Scale:
Skilled at defining long-term roadmaps, scalable architectures, and sustainable processes.
Comfortable working across multiple squads and product lines, navigating trade-offs and dependencies.
What’s in it for you?
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs of team members across Australia. Here are just some of the things Tyros tell us they love about working here.
You’ll also receive:
A mix of in-office and remote working
Learning and career development opportunities
16 weeks paid primary carers leave
12 weeks paid secondary carers leave
Annual team-based volunteer day
Birthday Leave
Power Up Day (Additional day of leave)
Weekly team social events, snacks, craft beer and wine, ping pong and video games
Taco Tuesdays
Mental health and wellness initiatives
Novated leasing
Tyro is committed to a diverse, inclusive workplace where everyone thrives. We welcome applicants of all backgrounds and are an equal opportunity employer. If you need accommodations or adjustments at any stage of the recruitment process, simply inform our Talent team during your conversation with them.
Still with us?
If you’ve got this far, then you might just be a great fit for us. Don’t tick all the boxes above? That’s ok, apply anyway and our Talent team will review your profile - you might be a fit for future roles.
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