आवेदन करें
Process Associate

Sun Life
गुरुग्राम, हरियाणा
आवेदन करें
21 घंटे पहलेफ़ुल-टाइम
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

Role Description
• Person would be Processing Daily Batching of Group Policies. This includes depositing funds to policy based on documentation received via Citibank Lockbox. Lives, Volumes, and Premiums are to be updated if applicable. The specialist will determine if the policy can be actualized with our actualization business rules. The account is then identified is IGO/NIGO. If the policy is IGO there is no further action required if the policy is NIGO, funds will be deposited on policy and the account will be updated with provided data. NIGO accounts will then be assigned to a Premium Specialist in the US for further research/reconciliation.

Skills/Knowledge

Desirable:
• University degree with (0 to 2) yrs. of work experience (in BPO insurance field preferred)
• Good interpersonal skills
• Excellent written communication skills
• Customer Service Orientation
• Analytical with high attention to details
• Excellent quantitative and qualitative skills to analyze operational problems in a timely and accurate manner
• Positive attitude

Responsibilities
• Processing tasks, including managing input data, data entry, verifying successful job completion and exception processing.
• Should have good creative writing skills and interest in reading.
• Soliciting and compiling information and data related to processing activities
• Using process application and functions such as Excel and Word to update and load data sets.
• Working with mainframe applications and Electronic Response Messaging.
• Communicating with Client Teams.
• Creating and monitoring the processing checklists and calendars.
• Meeting and exceeding client defined service level metrics on timeliness and accuracy.

Job Category:

Customer Service / Operations

Posting End Date