Process Associate | OTC |US Healthcare collections

💰 ₹28,800 - ₹46,080 (Est.) 📍 Hyderabad

Job Description

With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing., People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower. Welcome to the relentless pursuit of better.
Inviting applications for the role of Process Associate, Invoice to Cash
We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and resolve unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Good at English language skills (verbal and written)
Strong experience in collections & billing process and US health care experience
Preferred qualifications
Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.)
Significant experience in Accounts Receivable/Order to Cash
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, ****** orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.

JobProcess Associate

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingJul 6, 2026, 1:2+:15 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time

💡 Quick Summary

Seeking a career-building opportunity? The Process Associate | OTC |US Healthcare collections position is now open for candidates interested in the Accountant Jobs sector. This role in Hyderabad offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Accountant Jobs is a plus.

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Job Details

Company Name: Genpact

Frequently Asked Questions

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The expected salary for Process Associate | OTC |US Healthcare collections in Hyderabad is ₹28,800 - ₹46,080 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Process Associate | OTC |US Healthcare collections is an on-site position based in Hyderabad. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Process Associate | OTC |US Healthcare collections. Previous experience in Accountant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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