Process Executive

Job Title – Process Expert – Opportunity to Cash

We provide transactional anddigital Opportunity-to-Cash services from lead generation to the collection ofincoming payments. We support Siemens businesses in driving top-line growth, profitability,cash conversion and customer intimacy. We are increasing efficiency acrossdifferent businesses through process reengineering, simplification, digitalservices and Opportunity-to-Cash integration. We act as one global team,jointly delivering maximum value to our customers as their trusted Partner ofChoice by driving E2E processes and digital transformation in anentrepreneurial way.

Change the future with us
• Customer Management.
• Responsible for new customer account set up andmodifications.
• Works individually within our Customer RelationshipManagement (CRM) System (Salesforce) to maintain customer and projectinformation.
• Manages our customer survey process.
• As needed, coordinates with other division departments toresolve issues with customers and retain high satisfaction levels.
• Provide support and guidance to sales team when necessaryOpportunity Management.
• Review bid solicitation requests from customers andscreen them to help determine if they are worth pursuing.
• Create new opportunities in Salesforce CRM.
• Collects / organizes and downloads bidding documents(plans, specifications, ongoing addenda when published for sales.
• Manage opportunities in Salesforce CRM through the salesstages.
• Bid Preparation,
• Assists sales executives with bid documentation andqualifications by completing and reviewing necessary bid forms.
• Assists throughout the entire project risk review process(completing all necessary internal forms/presentations & online Siemenstools).
• If necessary, responsible for working with customer toobtain US Government Federal Acquisition Regulations (FAR) clauses for legalreview.
• If necessary, request documents to support a bidsubmission (e.g. Bid Bonds, Safety Policy, Resumes, Insurance Certificatesetc.).
• Coordinate and schedule project review/approval meetings.
• Submission of Opportunities for Booking.
• Prepare and submit project bookings.
• Address questions from the Booking Coordinator asnecessary.

We don't need superheroes, just super minds
• Higher Secondary School Certificate required.
• Prefer experience supporting a sales team in constructionor engineering.
• Prefer proficiency with Customer Relationship ManagementSoftware (Salesforce preferred), SAP and Microsoft Office (Outlook, Word, Exceland PowerPoint).
• Excellent organizational and verbal and writtencommunication skills.
• Able to interpret customer requirements, identify needsand resolve issues in a positive manner.
• Fluent in English language.

We've got quite a lot to offer. How about you?

This role is based in Bangalore. But you'll also get tovisit other locations in India and globe, so you'll need to go where thisjourney takes you. In return, you'll get the chance to work with teamsimpacting entire cities, countries and the shape of things to come. We'reSiemens. A collection of over , minds building the future, one day at atime in over countries. We're dedicated to equality and we welcomeapplications that reflect the diversity of the communities we work in. Allemployment decisions at Siemens are based on qualifications, merit and businessneed. Bring your curiosity and creativity and help us craft tomorrow