Job Description
Mo te tunga | About the role
Join more than 15,000 New Zealanders working for the New Zealand Defence Force and contribute directly to the defence, security and wellbeing of Aotearoa New Zealand.
We have a fantastic opportunity for a Product Analyst to join our team within Information Command.
In this role, you'll join the Service Design & Analysis Team working closely with key stakeholders to support the analysis, documentation and delivery of ICT products and services used across NZDF.
You'll help gather and clarify user needs, contribute to well defined requirements, and support agile delivery activities across the product lifecycle.
This will include:
Facilitating early discussions to understand service requests and requirements
Eliciting, analysing and translating requirements into clear user stories
Supporting scoping assessments to help determine project feasibility
Assisting with cost, time and resource modelling
Contributing to the development and maintenance of service catalogues
Analysis of Product and System data to provide meaningful recommendations for reporting and continuous improvement.
This role is based in either Wellington or Auckland - Devonport. Once you have undergone training and are up to speed, there is the option for flexible working arrangements.
Applications may be reviewed upon receipt. It is advised to apply early to avoid disappointment, as this role may close ahead of time due to a high volume of applicants.
Nga pukenga me nga wheako | Skills and Experience
To be successful in this role you will have strong stakeholder engagement skills with the ability to engage across technical and non-technical domains. You will also have strong analytical capability and a collaborate mindset.
You will bring:
A strong understanding of software development or product lifecycle
Experience working within an agile or iterative delivery environment
Ability to engage effectively with diverse stakeholders and balance competing priorities
Strong written and verbal communication, tailored to different audiences
Ideally experience supporting backlog refinement, sprint planning or product roadmaps
Analytical skills to support cost, benefit, usage or options analysis
A learning mindset and commitment to continuous improvement
Ideally a Class 1 Full Driver's Licence.
No candidate is expected to meet every desired skill / experience listed. If your background differs from what we've outlined but you believe you can contribute to the role, we encourage you to apply.
Nou te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pehea te tuku tono | How to Apply
Applications close on Monday 27 April 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
NZDF Employees/Members - please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.
NZDF Contractors - please apply via the Defence Careers website.
NZDF Reserves - please apply via the Defence Careers website if you cannot access the HR Toolkit.
Please Note:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Higher Level Security Clearance
You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last ten (10) years.
You must have a ten (10) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.
Join more than 15,000 New Zealanders working for the New Zealand Defence Force and contribute directly to the defence, security and wellbeing of Aotearoa New Zealand.
We have a fantastic opportunity for a Product Analyst to join our team within Information Command.
In this role, you'll join the Service Design & Analysis Team working closely with key stakeholders to support the analysis, documentation and delivery of ICT products and services used across NZDF.
You'll help gather and clarify user needs, contribute to well defined requirements, and support agile delivery activities across the product lifecycle.
This will include:
Facilitating early discussions to understand service requests and requirements
Eliciting, analysing and translating requirements into clear user stories
Supporting scoping assessments to help determine project feasibility
Assisting with cost, time and resource modelling
Contributing to the development and maintenance of service catalogues
Analysis of Product and System data to provide meaningful recommendations for reporting and continuous improvement.
This role is based in either Wellington or Auckland - Devonport. Once you have undergone training and are up to speed, there is the option for flexible working arrangements.
Applications may be reviewed upon receipt. It is advised to apply early to avoid disappointment, as this role may close ahead of time due to a high volume of applicants.
Nga pukenga me nga wheako | Skills and Experience
To be successful in this role you will have strong stakeholder engagement skills with the ability to engage across technical and non-technical domains. You will also have strong analytical capability and a collaborate mindset.
You will bring:
A strong understanding of software development or product lifecycle
Experience working within an agile or iterative delivery environment
Ability to engage effectively with diverse stakeholders and balance competing priorities
Strong written and verbal communication, tailored to different audiences
Ideally experience supporting backlog refinement, sprint planning or product roadmaps
Analytical skills to support cost, benefit, usage or options analysis
A learning mindset and commitment to continuous improvement
Ideally a Class 1 Full Driver's Licence.
No candidate is expected to meet every desired skill / experience listed. If your background differs from what we've outlined but you believe you can contribute to the role, we encourage you to apply.
Nou te rourou | What's in it for you
Your skills and dedication deserve recognition, and NZDF delivers with competitive pay matched to your experience. But that's just the beginning - safeguard your loved ones with a fully funded life cover of up to $300,000 and critical illness protection. Other benefits include discounted additional insurances, free will services and savings schemes for the Defence community. Get expert financial guidance and mortgage broker services. Find all our benefits and more on the Force 4 Families website.
NZDF champions diversity and inclusivity, valuing every member and fuelling their success. We embrace uniqueness, understanding that diverse teams drive creativity, innovation, and excellence. With an open door to all - irrespective of gender, ethnicity, ability, age, or family dynamics - NZDF offers a flexible, empowering work environment. Join us in shaping a brighter future, where everyone thrives.
Me pehea te tuku tono | How to Apply
Applications close on Monday 27 April 2026.
Use the links on this page where you'll be directed to the Defence Careers website.
Please Note:
All applications must be made online, via the Defence Careers website. Each listing contains the Position Description and a Contact Us option for any queries or technical issues.
Your cover letter will be a key part of our selection process, so please highlight how your experience relates to the key activities outlined in the Advert and Position Description.
Applicants will be required to undergo a pre-employment drug-screening test prior to any offer of employment being made.
NZDF Employees/Members - please apply internally via the HR Toolkit; this will ensure that you are visible as an internal candidate.
NZDF Contractors - please apply via the Defence Careers website.
NZDF Reserves - please apply via the Defence Careers website if you cannot access the HR Toolkit.
Please Note:
To be eligible for the required level of government security clearance with the NZ Defence Force, you need to meet certain citizenship and residency criteria. Here's what you need to know:
Higher Level Security Clearance
You must be a New Zealand citizen or you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa.
At minimum, you must hold New Zealand Permanent Residence or have a current New Zealand Residency Class Visa, and you must be a citizen of and have lived in Australia, Canada, United Kingdom, United States of America or New Zealand continuously for the last ten (10) years.
You must have a ten (10) year background history that can be verified and assessed appropriately by the NZ Security Intelligence Service (NZSIS) to determine if you are suitable for a security clearance at this level.
If you do not meet the minimum criteria, unfortunately, your application will not be accepted. We do welcome your application at a time when you will meet the requirements.
💡 Quick Summary
Seeking a career-building opportunity? The Product Analyst position is now open for candidates interested in the Government Job Alert sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Government Job Alert is a plus.
